Onsite Solutions Specialist: VMI, Vending & Savings

MSC Industrial Direct Co.,Inc.; Milford, Northern (NH, KY); Hybrid; USD 26,000 - 41,000; Full time

Job summary

MSC Industrial Supply Co. is seeking an Onsite Solutions Specialist at our Milford, NH location. You will support a large strategic account, assist with procurement and order placement, and manage MSC ControlPoint Solutions to deliver value.

You will drive customer satisfaction, collaborate with the account team, and resolve on-site issues with sales-focused solutions and supplier coordination.

Qualifications

• Proficiency with email, browsers, and Windows OS.
• Strong problem-solving abilities.
• Excellent customer service and sales skills.
• Strong oral and written communication skills.

Responsibilities

• Assist customers with procurement and order placement.
• Manage MSC ControlPoint Solutions (VMI, vending, storeroom) and supply cost savings.
• Determine sourcing strategies in collaboration with Category Team.
• Participate in plant meetings and Lean/Six Sigma initiatives.
• Collaborate with the account team to maximize satisfaction and identify opportunities.
• Resolve on-site issues with sales-related solutions and supplier coordination.

Skills

Computer literacy

Problem solving

Customer service

Sales skills

Communication skills

Job description

MSC Industrial Supply Co. is seeking an Onsite Solutions Specialist at our Milford, NH location. You will support a large strategic account, assist with procurement and order placement, and manage MSC ControlPoint Solutions to deliver value.

You will drive customer satisfaction, collaborate with the account team, and resolve on-site issues with sales-focused solutions and supplier coordination.