Onsite Solutions Specialist: VMI & Inventory Champion

MSC Industrial Supply Co.; Seattle (WA); On-site; USD 34,000 - 47,000; Full time

Job summary

MSC Industrial Supply Co. is hiring an Onsite Solutions Specialist in Seattle, WA to support a large strategic account. You will assist customers with procurement and orders and manage MSC ControlPoint Solutions (Vending, VMI, Crib) to deliver MSC value.

Responsibilities include optimizing sourcing strategies, participating in plant meetings, and driving improvements with the account team while maintaining MSC standards and customer satisfaction.

Qualifications

• Valid driver's license is required.
• Ability to travel up to 10% as needed.
• Ability to lift up to 50 pounds as required.

Responsibilities

• Provide excellent customer service to assist in order placement, quoting, sourcing, and logging all available cost savings statistics.
• Manage MSC ControlPoint Solutions, including Vendor Managed Inventory, Vending, or Storeroom programs; may require ordering, product put-away, and optimization.
• Determine optimal sourcing strategies for customer projects, collaborating with the Category Team as needed to drive savings and improve customer operations.
• Participate in customer plant or production meetings, strategic initiative projects, and Lean/Six Sigma events.
• Collaborate with the account team to maximize customer satisfaction and identify future opportunities.
• Resolve on-site product and service issues by providing sales-related solutions and consulting with associates and suppliers for effective information sources.
• Provide customer service aligned with MSC standards to ensure satisfaction, account retention, and revenue growth.
• Communicate customer concerns to management for effective resolution.

Skills

Customer service

Sales skills

Communication

Problem solving

Windows OS

Job description

MSC Industrial Supply Co. is hiring an Onsite Solutions Specialist in Seattle, WA to support a large strategic account. You will assist customers with procurement and orders and manage MSC ControlPoint Solutions (Vending, VMI, Crib) to deliver MSC value.

Responsibilities include optimizing sourcing strategies, participating in plant meetings, and driving improvements with the account team while maintaining MSC standards and customer satisfaction.