Onsite Shipment & Customer Service Specialist

AmerisourceBergen Corporation; Hawthorne (CA); On-site; USD 71,635,000 - 112,440,000; Full time

Benefits offered by this job

Health benefits

Parental leave

Training programs

Job summary

Cencora is seeking a Station Customer Service Representative in Hawthorne, CA. The role is on-site five days a week, with a shift 8am–5pm and EST meeting flexibility. The hourly pay ranges from $26.50 to $35 per hour, DOE, with a strong focus on shipment execution and issue resolution.

Requirements include a High School Diploma/GED and 3+ years in customer service operations or related fields. Benefits and a comprehensive wellness program are offered by Cencora.

Qualifications

• 3+ years in customer service operations or related field.
• Experience coordinating international shipments preferred.
• Understanding of shipment processes and required documentation.

Responsibilities

• Manage shipments through completion with accurate details and documents.
• Monitor milestones, identify delays, and escalate issues timely.
• Attend daily stand-ups and support KPI improvements.
• Work on-site with Operations five days per week.

Skills

Customer service

Order management

International coordination

Education

High School Diploma/GED

Job description

Cencora is seeking a Station Customer Service Representative in Hawthorne, CA. The role is on-site five days a week, with a shift 8am–5pm and EST meeting flexibility. The hourly pay ranges from $26.50 to $35 per hour, DOE, with a strong focus on shipment execution and issue resolution.

Requirements include a High School Diploma/GED and 3+ years in customer service operations or related fields. Benefits and a comprehensive wellness program are offered by Cencora.