Onsite ServiceNow Developer - Tallahassee Contract

Vitaver & Associates, Inc; Tallahassee (FL); Vor Ort; USD 90.000 - 130.000; Teilzeit

Zusammenfassung

Vitaver & Associates, Inc. seeks an experienced ServiceNow Developer to work entirely on-site in Tallahassee, FL for a 12+ month contract. The role requires 3+ years of ServiceNow configuration and development, plus 4+ years in IT systems administration and programming, with extensive data extraction and integration work.

On-site work only; relocation is required. Certifications such as CSA and CAD are preferred, along with CIS/ITSM knowledge and compliance experience.

Qualifikationen

• Experience with ServiceNow platform configuration, design, and development.
• Experience with IT systems administration and programming.
• Experience with data extractions and conversions, and development in JavaScript, HTML, XML, JSON, and SQL.
• Experience integrating with Microsoft and third‑party systems.
• Experience with CMDB population using Discovery and implementing Service Mapping.
• Experience with Customer Service Management (CSM).
• Experience with ServiceNow Certified System Administrator (CSA) and Certified Application Developer (CAD) certifications.
• Experience in IT project management.
• Experience with State and Federal laws applicable to IT solution implementation.

Aufgaben

• Configure, integrate, and implement ServiceNow modules, including Case, Change, Problem, Incident, Service Request, and Knowledge Management.
• Develop ServiceNow workflows, flows, and rules.
• Implement and configure Service Level Management on the ServiceNow platform.
• Configure dashboards, self‑service portal, live chat, and virtual agent.
• Perform ServiceNow CSM upgrades, including module configuration, integration testing, and customizations.
• Participate in defect management and triage, and in testing including regression, smoke, and release testing.
• Maintain detailed documentation of application design and code generation techniques.

Kenntnisse

ServiceNow

IT systems administration

JavaScript

HTML

XML

JSON

SQL

Integration with Microsoft systems

CMDB Discovery

Service Mapping

CSM

ServiceNow CSA

ServiceNow CAD

IT project management

State/Federal compliance for IT

Tools

Discovery

Service Mapping

SQL Databases

Jobbeschreibung

Vitaver & Associates, Inc. seeks an experienced ServiceNow Developer to work entirely on-site in Tallahassee, FL for a 12+ month contract. The role requires 3+ years of ServiceNow configuration and development, plus 4+ years in IT systems administration and programming, with extensive data extraction and integration work.

On-site work only; relocation is required. Certifications such as CSA and CAD are preferred, along with CIS/ITSM knowledge and compliance experience.