Onsite Service & Inventory Specialist

MSC Industrial Supply Co.; Indiana; On-site; USD 28,000 - 43,000; Full time

Job summary

MSC Industrial Supply Co. in Terre Haute, IN is seeking an On-Site Service Specialist Level 1 to deliver exceptional customer service and manage on-site inventory at large customer locations.

You will support procurement, order placement, and oversee MSC ControlPoint solutions including VMI, vending, and crib systems. The role emphasizes on-site engagement, solution optimization, and collaboration with internal and external stakeholders.

Qualifications

• High School Diploma or equivalent.
• Minimum two years of customer service or sales experience.
• Experience with inventory management and procurement.
• Strong communication and problem-solving skills.

Responsibilities

• Manage MSC ControlPoint Solutions, including VMI, vending, and storeroom programs.
• Perform ordering, product put-away, and inventory optimization.
• Promote MSC customer loyalty through solution support and CARE program execution.
• Maintain 6S standards across all solution equipment and areas.
• Log daily activities in Salesforce (SFDC).
• Engage with customer contacts to ensure solution retention and satisfaction.

Skills

Customer service

Sales experience

Inventory management

Telephone sales

Education

High School Diploma

Tools

Salesforce

Job description

MSC Industrial Supply Co. in Terre Haute, IN is seeking an On-Site Service Specialist Level 1 to deliver exceptional customer service and manage on-site inventory at large customer locations.

You will support procurement, order placement, and oversee MSC ControlPoint solutions including VMI, vending, and crib systems. The role emphasizes on-site engagement, solution optimization, and collaboration with internal and external stakeholders.