Onsite Service & Inventory Solutions Specialist

MSC Industrial Supply Co.; Columbus (OH); On-site; USD 28,000 - 41,000; Full time

Job summary

MSC Industrial Supply Co. in Columbus, OH is seeking an On-Site Service Specialist level 1 to deliver exceptional customer service and manage inventory at a large customer site.

You will support procurement, order placement, and MSC ControlPoint Solutions including VMI, vending, and Crib systems. You will drive MSC's value proposition through on-site engagement, solution optimization, and collaboration with internal and external stakeholders while maintaining 6S standards and logging activities

Qualifications

• High School Diploma or equivalent required.
• Minimum two years of experience in telephone sales, outside sales, storeroom/inventory management, or customer service.
• Knowledge of technical customer solutions.
• Proven track record of success and strong performance.
• Excellent customer service and sales skills.
• Strong problem-solving and critical thinking abilities.
• Proficiency in Microsoft Office and general computer literacy.
• Excellent verbal and written communication skills.
• Understanding of MSC solutions, products, and services.

Responsibilities

• Manage MSC ControlPoint Solutions, including VMI, vending, and storeroom programs.
• Perform ordering, product put-away, and inventory optimization.
• Promote MSC customer loyalty through solution support and execution of the CARE program.
• Maintain 6S standards across all solution equipment and areas.
• Log daily activities in Salesforce (SFDC).

Skills

Telephone sales

Outside sales

Storeroom/inventory management

Customer service

Education

High School Diploma

Tools

Microsoft Office

Salesforce SFDC

Job description

MSC Industrial Supply Co. in Columbus, OH is seeking an On-Site Service Specialist level 1 to deliver exceptional customer service and manage inventory at a large customer site.

You will support procurement, order placement, and MSC ControlPoint Solutions including VMI, vending, and Crib systems. You will drive MSC's value proposition through on-site engagement, solution optimization, and collaboration with internal and external stakeholders while maintaining 6S standards and logging activities