Service Specialist - Dispatcher

Ultimate Staffing; San Bernardino (CA); On-site; USD 34,000 - 39,000; Full time

Job summary

Ultimate Staffing Services is actively seeking a dedicated Service Specialist - Dispatcher to join their client’s team in California. This on-site role coordinates daily transportation operations, supports drivers and customers, and ensures smooth workflow.

You will handle scheduling, data entry, and collaboration with recruiting, payroll, and operations to maintain coverage and service quality. The position runs Monday–Friday, 8:30 AM–6:00 PM, with pay ranging from $25.00 to $28.00 per hour.

Qualifications

• High School diploma required.
• Experience in transportation, logistics, dispatching, staffing, or operations coordination preferred.
• Strong organizational skills and the ability to multitask effectively.

Responsibilities

• Serve as the primary point of contact for drivers and customers, coordinating schedules and resolving service issues.
• Support dispatch activities by coordinating drivers, loads, schedules, and time-off requests.
• Monitor fleet utilization and track driver attendance, ensuring workforce coverage.
• Communicate effectively with drivers and provide outstanding customer service.
• Ensure compliance with company policies and track necessary documentation.
• Enter data accurately and resolve any operational problems that may arise.
• Collaborate with recruiting, payroll, and operations teams to ensure seamless operations.

Skills

Organizational skills

Multitasking

Spanish (bonus)

Education

High School diploma

Job description

Position Overview

Ultimate Staffing Services is actively seeking a dedicated Service Specialist - Dispatcher to join their client's team in California. This role is 100% onsite and involves coordinating and managing daily transportation operations, ensuring smooth workflow, and providing excellent service to both drivers and customers.

Responsibilities

• Serve as the primary point of contact for drivers and customers, coordinating schedules and resolving service issues.
• Support dispatch activities by coordinating drivers, loads, schedules, and time-off requests.
• Monitor fleet utilization and track driver attendance, ensuring workforce coverage.
• Communicate effectively with drivers and provide outstanding customer service.
• Ensure compliance with company policies and track necessary documentation.
• Enter data accurately and resolve any operational problems that may arise.
• Collaborate with recruiting, payroll, and operations teams to ensure seamless operations.
• Thrive in a fast-paced environment, applying experience in transportation, logistics, dispatching, staffing, or operations coordination.

Requirements

• High School diploma required.
• Experience in transportation, logistics, dispatching, staffing, or operations coordination preferred.
• Strong organizational skills and the ability to multitask effectively.
• Proficient in Spanish is a plus.

Work Hours

Monday-Friday, 8:30 AM-6:00 PM

Benefits

Competitive pay ranging from $25.00 to $28.00 per hour.

Additional Details

This position involves 0% travel time. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.