Onsite Service Coordinator - HVAC Projects & Scheduling

CFO Trane U.S. Inc.-CFO; Memphis (TN); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Benefits from Day One

401K match

Paid time off

Job summary

Trane Technologies in Memphis, TN seeks a Service Coordinator II to plan, coordinate, and direct activities of field resources and service work orders. You will liaise with Project Managers and HVAC Technicians to ensure on-time completion within budget while maintaining customer satisfaction.

The role requires 1 year of related experience or 3 years with a HS Diploma/GED, strong phone skills, and proficiency in Word/Excel/Outlook.

Qualifications

• 1 year of related experience or 3 years with HS Diploma/GED
• Excellent customer service and phone communication skills
• Strong organizational and multitasking abilities

Responsibilities

• Coordinate service resources and dispatch team members
• Schedule personnel, materials, sub-contractors, and equipment
• Coordinate with Project Managers and HVAC Technicians
• Coordinate operations with Parts and Acquisition
• Maintain customer satisfaction and address special requests
• Generate work orders and project reports

Skills

Customer service

Phone communication

Multitasking

Communication skills

Planning & scheduling

Education

College/Tech degree or HS Diploma

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Windows OS

Job description

Trane Technologies in Memphis, TN seeks a Service Coordinator II to plan, coordinate, and direct activities of field resources and service work orders. You will liaise with Project Managers and HVAC Technicians to ensure on-time completion within budget while maintaining customer satisfaction.

The role requires 1 year of related experience or 3 years with a HS Diploma/GED, strong phone skills, and proficiency in Word/Excel/Outlook.