Onsite Security Operations Dispatcher | Emergency Communications

Bayhealth; Dover (DE); On-site; USD 23,000 - 39,000; Full time

Benefits offered by this job

Paid Time Off & Holidays

Matching 401(k) / 403(b) Plans

Health, dental, and vision insurance

Disability and life insurance

Job summary

Bayhealth Medical Center in Dover, DE seeks a Security Operations Center Dispatcher to act as the on-site call taker for Public Safety and Patient Transport. Dispatches team members, monitors alarms and surveillance, and coordinates resources during activations and emergencies.

Requires a High School Diploma or GED, valid driver's license, and 21+ with clean record. Prior experience is not required; CHSO-Basic within 1 year is preferred. Full-time, on-site position with competitive benefits.

Qualifications

• Education: High School Diploma or GED required.
• Driver License with clean driving record required; CHSO-Basic within 1 year.
• Staff must be 21+ years old with valid license and limited violations.
• No prior experience required for this role.

Responsibilities

• Dispatch on-duty Public Safety and Patient Transport teams and coordinate staffing.
• Utilize access control, video, incident reporting, CAD, radio and telephone systems.
• Monitor fire alarms, access controls, infant abduction and duress alarms.
• Monitor surveillance cameras and direct Security Officers accordingly.
• Brief department leadership on serious incidents and activations.
• Process IDs, vehicle registrations and parking decals as required.
• Collaborate with local/state agencies on investigations; escort agency personnel as needed.
• Perform other duties within scope of responsibilities.

Skills

Public Safety dispatch

Security coordination

Alarm monitoring

Surveillance operations

Education

High School Diploma or GED

Associate Degree Criminal Justice

Tools

Video management systems

Access control systems

Incident reporting systems

Computer aided dispatching

Radio systems

Telephone systems

Job description

Bayhealth Medical Center in Dover, DE seeks a Security Operations Center Dispatcher to act as the on-site call taker for Public Safety and Patient Transport. Dispatches team members, monitors alarms and surveillance, and coordinates resources during activations and emergencies.

Requires a High School Diploma or GED, valid driver's license, and 21+ with clean record. Prior experience is not required; CHSO-Basic within 1 year is preferred. Full-time, on-site position with competitive benefits.