Onsite Security & Guest Safety Specialist

Betmgm-LL; Cincinnati (OH); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) with company match

Pre-tax spending accounts

Flexible PTO

Professional development reimbursement

Ticket giveaways

Job summary

BetMGM in Cincinnati, OH is seeking a Security Officer to patrol the property, verify IDs, monitor surveillance, and provide first-aid and emergency response as needed. The role emphasizes guest service, incident reporting, and adherence to gaming regulations.

Candidates must be able to obtain a gaming license and pass mandatory certifications. This onsite position offers a competitive hourly wage with eligibility for a performance-based bonus plan and comprehensive benefits.

Qualifications

• 1+ years of customer service experience.
• Ability to gain and maintain a Gaming License.
• Valid driver license required.

Responsibilities

• Patrol and monitor all areas of the property, including exterior.
• I.D. all incoming patrons entering sportsbook.
• Monitor alarm system and surveillance cameras.
• Provide excellent guest service and resolve complaints.
• Act as a first responder in emergencies and perform first aid.
• Handle gaming drops/transactions and file reports.
• Dispatch information to appropriate personnel via radio/phone.
• Ensure safety by securing scenes and evacuating if needed.

Skills

Customer service

Communication

First aid/CPR

Driver license

Tools

Surveillance systems

Job description

BetMGM in Cincinnati, OH is seeking a Security Officer to patrol the property, verify IDs, monitor surveillance, and provide first-aid and emergency response as needed. The role emphasizes guest service, incident reporting, and adherence to gaming regulations.

Candidates must be able to obtain a gaming license and pass mandatory certifications. This onsite position offers a competitive hourly wage with eligibility for a performance-based bonus plan and comprehensive benefits.