Onsite Robotics Support Engineer — AI-Powered Automation

Robotgifs.com; Fort Worth (TX); On-site; USD 50,000 - 90,000; Full time

Job summary

Locus Robotics is seeking an Onsite Support Engineer, Robotics for a Fort Worth, TX client site. You will troubleshoot, maintain, and optimize autonomous robotic systems while managing customer relationships and ensuring peak performance.

The role requires 1+ years in warehouse/robotics, strong analytical skills, and excellent English communication. Onsite presence is required Monday–Friday, 9:00 AM–5:00 PM. Salary ranges discussed with equity/bonus potential.

Qualifications

• Bachelor's degree in a relevant technical field.
• 1+ years in warehouse operations, robotics, automation, or tech customer-facing roles.
• Strong analytical skills to translate data into operational improvements.
• Excellent English communication, written and verbal.

Responsibilities

• Serve as the onsite owner of the robotic fleet, monitoring system health, robot activity, task execution, and workflows to maximize uptime.
• Proactively manage and optimize workflows to meet throughput targets and KPIs.
• Perform onsite robot troubleshooting and repairs to maintain uptime and stability.
• Conduct onsite testing, validation, and performance analysis for product development and improvement.
• Support validation efforts by providing structured feedback on performance, usability, and edge cases.
• Analyze operational data (Throughput, UPH, Lines Per Hour, utilization) to generate insights and recommendations.
• Act as liaison between customer operations and internal teams, communicating issues and priorities.
• Assist in developing and refining standard operating procedures and playbooks for deployments.

Skills

Analytical skills

Cross-functional collaboration

Ownership mindset

English communication

Onsite work readiness

Education

Bachelor's Degree in Engineering, Computer Science, Industrial Engineering, or related technical field

Job description

Locus Robotics is seeking an Onsite Support Engineer, Robotics for a Fort Worth, TX client site. You will troubleshoot, maintain, and optimize autonomous robotic systems while managing customer relationships and ensuring peak performance.

The role requires 1+ years in warehouse/robotics, strong analytical skills, and excellent English communication. Onsite presence is required Monday–Friday, 9:00 AM–5:00 PM. Salary ranges discussed with equity/bonus potential.