Onsite Retail Tax Expert & Community Advocate

Intuit, Inc.

Palatine (IL)

On-site

USD 43,000 - 48,000

Part time

14 days+

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Benefits offered by this job

401(k) with match
Paid sick time
ESPP
E&O Insurance
Employee Assistance Program
TurboTax discount

Job summary

Intuit, Inc. is seeking proactive TurboTax Retail Experts to assist customers in-person at TurboTax Retail or Flagship locations across the United States, delivering tax preparation, advice, and software support while building community relationships.

You will work on-site, non-exempt, at least 20 hours per week in Illinois, with a base hourly pay range of $31.00–$34.50 plus benefits, including a 401(k) with match and other programs to support prosperity in your local market.

Qualifications

  • Active unrestricted EA, CPA, or attorney license to file taxes.
  • PTIN required to file taxes with TurboTax clients.
  • Willingness to obtain required state licenses or certificates.
  • Minimum 3 years of paid tax return preparation (30+ 1040s).
  • Familiarity with Circular 230 and tax rules.
  • Willing to work onsite 20+ hours per week (including Sundays).
  • Entrepreneurial mindset with local community outreach.
  • Experience presenting tax concepts to non-experts.
  • Willing to wear a TurboTax uniform and represent the brand.

Responsibilities

  • Be a proactive community ambassador, engaging locals and converting prospects into clients.
  • Provide hands-on tax advice and prepare returns using TurboTax products.
  • Deliver an exceptional customer experience and build long-term client relationships.

Skills

EA/CPA/Attorney license
PTIN
Onsite 20 hrs/wk
Local community presence
Bilingual EN/ES (plus)
Holistic tax advisory
CRM/sales tools

Tools

CRM/sales tools

Job description

Intuit, Inc. is seeking proactive TurboTax Retail Experts to assist customers in-person at TurboTax Retail or Flagship locations across the United States, delivering tax preparation, advice, and software support while building community relationships.

You will work on-site, non-exempt, at least 20 hours per week in Illinois, with a base hourly pay range of $31.00–$34.50 plus benefits, including a 401(k) with match and other programs to support prosperity in your local market.

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