Onsite & Remote Network & Windows Technician

Jobs for Humanity; New York (NY); On-site; USD 60,000 - 85,000; Full time

Job summary

Jobs for Humanity seeks an IT Technician to install, configure, and support business networks at customer locations, delivering on-site and remote assistance. The role emphasizes Windows Server and desktop administration, Active Directory, DNS/DHCP, and enterprise networking equipment from Fortinet, SonicWall, Cisco, and more.

You will troubleshoot, document work, and ensure reliable connectivity for diverse business environments, with a focus on customer satisfaction and independent work at

Qualifications

• Experience administering Windows Server and Windows desktop operating systems.
• Working knowledge of Active Directory, Group Policy, Microsoft 365, DNS, DHCP, and file/print services.
• Experience with business networking equipment such as Fortinet, SonicWall, Ubiquiti, Cisco, Peplink, or similar platforms.
• Strong understanding of TCP/IP networking, routing, switching, VPNs, and wireless technologies.
• Excellent troubleshooting and problem-solving skills.
• Strong communication and customer service skills.
• Ability to work independently at customer sites with minimal supervision.
• Valid driver's license and reliable transportation required.

Responsibilities

• Install, configure, and support business networks at customer locations.
• Install and troubleshoot firewalls, routers, switches, wireless networks, and structured cabling.
• Deploy, configure, and support Windows desktops and Windows Server environments.
• Troubleshoot Windows operating systems, Active Directory, Group Policy, file sharing, printing, and user account issues.
• Configure and maintain network services including TCP/IP, VLANs, VPNs, DHCP, and DNS.
• Diagnose and resolve hardware, software, network, and connectivity issues.
• Document network configurations, system changes, and completed work.
• Provide professional on-site and remote technical support to customers.

Skills

Windows Server

Windows desktop

Active Directory

Group Policy

DNS

DHCP

TCP/IP

VPNs

Wireless technologies

Troubleshooting

Customer service

Tools

Fortinet

SonicWall

Ubiquiti

Cisco

Peplink

Job description

Jobs for Humanity seeks an IT Technician to install, configure, and support business networks at customer locations, delivering on-site and remote assistance. The role emphasizes Windows Server and desktop administration, Active Directory, DNS/DHCP, and enterprise networking equipment from Fortinet, SonicWall, Cisco, and more.

You will troubleshoot, document work, and ensure reliable connectivity for diverse business environments, with a focus on customer satisfaction and independent work at