Network Tech- Onsite

Community Health Systems; Powell (TN); On-site; USD 52,000 - 78,000; Full time

Job summary

Community Health Systems in Powell, TN seeks a Network Technician to maintain, troubleshoot, and repair computer systems, networks, and peripherals. You will support user accounts, rights, security, and access controls, and manage virtual desktops within server environments.

Primary duties include configuring network hardware, monitoring performance, applying security measures, providing desk-side and remote assistance, and ensuring reliable attendance and on-call support as needed.

Qualifications

• Associated degree in IT/CS or related field.
• CCNA or similar networking certification preferred.
• 2–4 years of PC and hardware experience preferred.

Responsibilities

• Configure and maintain network hardware to meet organizational needs.
• Monitor network performance and troubleshoot issues.
• Provide on-call and after-hours support for network incidents.
• Assist with user accounts, permissions and access controls.
• Maintain documentation and manage work orders.
• Support hardware and software and assist customers as needed.

Skills

Network configuration

Troubleshooting

Communication skills

Security best practices

Operating systems knowledge

Education

Associate Degree in IT/CS or related field

CCNA

CompTIA Network+

Tools

Linux

Windows

Cisco routers

Firewalls

Job description

Job Summary

The Network Technician maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and peripherals. This role also supports and manages user account information, including rights, security, and system groups. Additionally, the Network Technician diagnoses, troubleshoots, and resolves issues related to virtual desktops, as well as network and server environments.

Job Summary

The Network Technician maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and peripherals. This role also supports and manages user account information, including rights, security, and system groups. Additionally, the Network Technician diagnoses, troubleshoots, and resolves issues related to virtual desktops, as well as network and server environments.

Essential Functions

• Manages and configures network systems to meet the organization’s needs.
• Installs, configures and maintains network hardware, including but not limited to routers, switches, firewalls and wireless access points.
• Performs routine maintenance on network devices and ensures proper function.
• Monitors network performance, troubleshoots and diagnosis issues.
• Implements and monitors security measures to ensure security of the network.
• Provides support for hardware and software, installing, updating, troubleshooting network equipment.
• Assists customers providing instruction on proper use of equipment.
• Manages and prioritizes work orders, maintaining documentation and resolves issues timely.
• Assists with setup and maintenance of user accounts, permissions and access controls.
• Provides on-call and after hours support.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualifications

• Associate Degree in Information Technology, Computer Science, or a related field required
• Industry certifications such as CompTIA Network+, Cisco Certified Network Associate (CCNA), or similar networking certifications preferred
• 2-4 years of experience with PC and hardware preferred

Knowledge, Skills and Abilities

• Ability to understand and explain complex technical information.
• Ability to troubleshoot customer issues.
• Verbal and written communication skills.
• Knowledge of networking models, routers, firewalls, switches, Linux, Windows, and similar platforms.
• Ability to implement and troubleshoot network infrastructure devices.
• Knowledge and understanding of security risk management, IT security, and infrastructure.
• Ability to cater to the needs of multiple stakeholders.
• Troubleshooting skills of network functions such as security, servers, and routing.
• Knowledge of electronics, computing systems, and software development.
• Ability to work with a cross functional team.
• Knowledge of various operating systems and platforms.

Licences and Certifications

• CCNA - Cisco Certified Network Technician preferred or
• MCDST - Microsoft Certified Desktop Support Technician preferred