Onsite Records Operations Lead

ironmountain; United States; On-site; USD 86,000 - 107,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Unlimited PTO

401(k) match

Employee stock purchase program

Tuition reimbursement

Career growth

Job summary

Iron Mountain is seeking an onsite, operational Project Supervisor to join our Records Project team in the University District. You will lead daily on-site operations, directing material handling, safety protocols, and workflow for high-volume records moves.

You will maintain chain-of-custody, perform the 12-step verification, supervise high-bay sequencing, and coordinate with the client and site teams to ensure exact order and safe handling up to 50 lbs.

Qualifications

• Proven supervisory experience in large-scale records management, logistics, or relocation programs.
• Strong knowledge of chain-of-custody tracking, inventory audit checks, and high-bay sequence control.
• Demonstrated leadership, sound judgment, and independent decision-making capabilities in fast-paced operational environments.
• US citizenship required due to federal security rules.
• Must be willing and able to undergo fingerprinting and pass a federal background check.

Responsibilities

• Lead On-Site Operations: Direct daily material handling activities including pulling, staging, loading, unloading, and sorting of archival records.
• Maintain Chain-of-Custody: Supervise the 12-step verification process, conduct joint inspections with client representatives, sign pull lists, and verify trailer cable seals.
• Oversee High-Bay Sequence Control: Manage high-bay retrieval up to 15 feet, ensuring records are handled in exact chronological/numerical order and vertical shelf loads remain balanced.
• Enforce Safety Standards: Ensure OSHA compliance and crew safety for loads up to 50 lbs, coordinating mobile lifts, pallet jacks, and forklift operators for secure transport.
• Act as Primary Client Liaison: Communicate daily with the client's Shipping Coordinator to resolve workload variances, address missing or damaged files, and adjust team priorities.

Skills

Supervisory experience

Chain-of-custody

Leadership

Decision-making

Safety awareness

Job description

Iron Mountain is seeking an onsite, operational Project Supervisor to join our Records Project team in the University District. You will lead daily on-site operations, directing material handling, safety protocols, and workflow for high-volume records moves.

You will maintain chain-of-custody, perform the 12-step verification, supervise high-bay sequencing, and coordinate with the client and site teams to ensure exact order and safe handling up to 50 lbs.