Onsite Quality Manager — ISO 9001 & CI Leader

Eaton; Troy Township (IL); On-site; USD 113,000 - 165,000; Full time

Benefits offered by this job

Relocation assistance

Job summary

Eaton’s Troy, IL facility is seeking a Quality Manager to lead the facility's quality strategy across a high-mix metal fabrication and assembly operation. You will drive the quality system, supplier and customer interactions, and continuous improvement initiatives.

You will establish process controls and lead structured problem solving using 8D, 5-Why, FMEA, and SPC, while coordinating with Operations, Engineering, and Supply Chain to ensure product conformance and on-time delivery.

Qualifications

• Bachelor's degree from an accredited institution.
• Minimum of five (5) years of experience in a manufacturing environment.
• Minimum of three (3) years of experience in a quality function within manufacturing.
• Minimum of two (2) years of experience leading and/or directing the activities of others, including direct reports or cross-functional project teams.
• Eaton will not consider applicants for employment immigration sponsorship or support for this position.

Responsibilities

• Develop and implement a quality organization and operating system capable of supporting the Troy facility's short- and long-term strategic priorities, growth plans, and Center of Excellence objectives.
• Lead the ongoing deployment, maintenance, and improvement of the Eaton Quality Management System, including management review, document control, internal audits, corrective actions, and compliance with ISO 9001, UL, customer, and Eaton requirements.
• Serve as the primary plant contact for customer quality matters, including complaint management, containment, root cause analysis, corrective and preventive action, customer communication, and coordination of customer visits and audits.
• Lead quality assurance and quality control activities for incoming material, fabrication, welding, forming, assembly, finishing, packaging, and final inspection to ensure cable tray products conform to drawings, specifications, and customer requirements.
• Establish process controls, inspection methods, control plans, sampling plans, measurement systems, and layered process audits that prevent defects and improve first-pass yield.
• Evaluate key quality metrics, including customer returns, internal defects, scrap, rework, warranty, cost of nonconformance, supplier quality, audit findings, and corrective-action effectiveness.
• Lead structured problem solving using 8D, A3, root cause analysis, 5-Why, Fishbone, FMEA, SPC, Gage R&R, and other appropriate quality and statistical tools.
• Partner with Operations, Engineering, Supply Chain, Maintenance, and Continuous Improvement to strengthen process capability, address material and inventory-related quality risks, and support safe, efficient production flow.

Skills

Quality leadership

Root cause analysis

Process improvement

Cross-functional leadership

Audits

Education

Bachelor's degree

Master's degree in Engineering/Quality/Operations

Tools

SAP

Minitab

MS Office

Job description

Eaton’s Troy, IL facility is seeking a Quality Manager to lead the facility's quality strategy across a high-mix metal fabrication and assembly operation. You will drive the quality system, supplier and customer interactions, and continuous improvement initiatives.

You will establish process controls and lead structured problem solving using 8D, 5-Why, FMEA, and SPC, while coordinating with Operations, Engineering, and Supply Chain to ensure product conformance and on-time delivery.