Onsite Property Manager - Student Housing Lead (Chico)

11 Residential; Chico (CA); On-site; USD 47,000 - 50,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Job summary

11Residential in Chico, CA is seeking a Property Manager to oversee daily operations of Gateway Apartments. You will manage leasing, marketing, financials, staff supervision, and community engagement to deliver exceptional resident service and strong occupancy.

The role requires hands-on, in-person work, use of Yardi Voyager and other PM systems, collaboration with leadership, and adherence to Fair Housing laws. Competitive compensation includes bonuses and comprehensive benefits.

Qualifications

• 3+ years of experience in managing multifamily properties.
• Experience in managing and leasing student housing is preferred.
• Proficiency in using Yardi Voyager; experience with CRM IQ, RentCafe, and HappyCo preferred.
• Proficient in Microsoft Office Suite including Word, Outlook, Excel, and Teams.
• Bilingual in English and Spanish is a plus.
• Strong knowledge of local, state, and federal Fair Housing laws.
• High school diploma or GED is required.

Responsibilities

• Supervise maintenance and leasing staff, delegate tasks, provide training and coaching, and ensure timely completion of work.
• Review and approve lease applications, ensuring compliance with company policies and standards.
• Maintain high property occupancy rates through effective resident retention strategies and tailored leasing and marketing approaches.
• Stay informed about current market conditions and competition to optimize property performance.
• Increase revenue while managing controllable expenses, including revenue collections and delinquency control.
• Provide exceptional customer service to residents, promptly addressing any issues or concerns.
• Oversee maintenance operations to ensure timely completion of service requests and adherence to quality standards.
• Manage positive relationships with vendors and negotiate contracts.
• Coordinate resident activities and communication, including monthly newsletters and community events.
• Prepare and deliver financial and marketing reports to stakeholders in a timely manner.
• Manage the property budget and adhere to budgetary guidelines and purchasing protocols.
• Utilize Yardi Voyager, CRM IQ, RentCafe, HappyCo, and other property management systems to ensure accurate record keeping, compliance, reporting, and communication.
• Conduct regular property inspections to maintain curb appeal and address maintenance needs.
• Collaborate with leadership and Human Resources on recruitment, performance management, and employee relations.
• Assist other properties to support overall operational goals.
• Fulfill any other duties as assigned by management.

Skills

Bilingual English and Spanish

Fair Housing knowledge

Microsoft Office Suite

Education

High school diploma or GED

Tools

Yardi Voyager

CRM IQ

RentCafe

HappyCo

Job description

11Residential in Chico, CA is seeking a Property Manager to oversee daily operations of Gateway Apartments. You will manage leasing, marketing, financials, staff supervision, and community engagement to deliver exceptional resident service and strong occupancy.

The role requires hands-on, in-person work, use of Yardi Voyager and other PM systems, collaboration with leadership, and adherence to Fair Housing laws. Competitive compensation includes bonuses and comprehensive benefits.