Resident Manager - Live On Site (Housing Bene

Hignell Inc; Chico (CA); On-site; USD 23,000 - 30,000; Part time

Benefits offered by this job

On-site housing allowance

Part-time on-site schedule

Job summary

Hignell Inc. in Chico, CA is seeking a Resident Manager to act as the on-site caretaker for the property. The role involves rent collection, leasing support, inspections, and coordinating maintenance to ensure a well‑run community.

This part-time position (15 hours per week) requires living on-site and includes an attractive housing benefit that enhances overall compensation. You will be the public face of the property, supporting residents and enforcing policies.

Qualifications

• High school diploma or GED required.
• Ability to read, write, speak and communicate effectively.
• Proficiency with Word and Outlook on a computer.

Responsibilities

• Collect rents and prepare notices to pay.
• Process rental applications and prepare rental agreements.
• Conduct annual apartment inspections and enforce policies.
• Prepare deposits and market vacancies to maintain occupancy.
• Coordinate maintenance and oversee turnover of apartments.
• Provide after-hours responsiveness for emergencies when needed.

Skills

Effective communication

Attention to detail

Time management

Education

High school diploma or GED

Tools

Word

Outlook

Job description

Chico, CA, US

3 days ago Requisition ID: 1702

Salary Range: $17.00 To $22.00 Hourly

Summary

The Resident Manager is the caretaker for the assigned property. California law requires that certain property utilized for profit shall maintain on-site managers twenty four hours a day to provide services and protection for the residents. In addition to overseeing maintenance, the Resident Manager is available to assist residents, promote properties for rent, execute rental agreements, and collect rent payments. The Resident Manager is the public face of the assigned property.

This part time (15 hours per week) position will require you to live on-site. This includes an attractive housing benefit that significantly enhances the overall compensation package.

Housing Benefits Details

As part of your compensation, you will receive a generous 50% rental allowance for an on-site unit. This means:

• Half of your rent is included in your hourly wage.
• The remaining 50% is covered by the property
• Your effective compensation will be substantially higher than the base hourly rate alone.
• This benefit eliminates a significant portion of your housing costs and provides a compensation package that's more valuable than the hourly rate alone.

Essential Functions

• Collects rents, prepares three (3) day notices to pay, processes applications and rental agreements, conducts annual apartment inspections, enforces community policies, prepares deposits, conducts renting activities (keep vacant apartments clean, show and market vacancies, shop competition), schedules turnover work and directs other personnel as needed.
• Prepares correspondence letters to residents or vendors as requested
• Prepares daily/weekly/monthly reports as required (traffic, market data, inventory, vacant apartment status, month end, delinquent rent and timesheets).
• Works to obtain and maintain full occupancy.
• After hours availability may be necessary during the course of employment to respond to emergency situations or immediate maintenance needs
• Audits processes to ensure compliance with standardize procedures; Prepares and audits move-in/move-out paperwork; Prepares and monitors work orders for cleaning, painting and maintenance, as well as pest control, carpet cleaning and other vendors needed for orderly turnover of apartments.
• Prepares vacant apartments, including dusting, cleaning, and vacuuming.
• Maintains grounds in excellent condition, including all common areas, mailbox building, pool area, and dumpster areas.
• Serves as liaison between the Company (Property Managers and Maintenance) and residents.
• Negotiates resolutions between tenants, upholding the rules and regulations set forth in the rental agreements.
• Assist in preparing documents for legal proceedings and participates in court hearings and may need to represent the Owner as a witness in court proceedings
• Ensures that the property is a pleasant living environment for all tenants.
• Timely and successfully handles resident requests for service, complaints, or problems.
• Performs site inspections timely and efficiently.
• Conducts minor unit maintenance (bulb or battery replacement, key and knob replacement), light repairs (plumbing), property policing, light pick-up/cleaning, pool treatment and cleaning, as well as touch up patch and painting.
• Complies with all applicable state, federal, and local laws related to the responsibilities of the position, including landlord-tenant and fair housing laws.
• Regular and timely attendance.
• Overtime as required.

Other Functions

• Performs related duties consistent with the scope and intent of the position.

Mental and Physical Demands

• Experiences frequent interruptions; required to meet inflexible deadlines; requires concentration and attention to detail; requires a high level of organizational and prioritization skills; may occasionally deal with distraught or difficult individuals.
• Required to sit for prolonged periods; exposed to visual display terminal for prolonged periods; dexterity and precision required in the operation of a computer.
• Ability to lift up to 50 pounds.
• Ability to establish and maintain customer oriented focus with callers, guests, clients, supervisor and co-workers.
• Ability to walk, kneel, climb, stand, stoop, crouch, and reach when performing light maintenance and office activities.

Supervisory Responsibilities

• Depending on the property to which the Resident Manager is assigned, this position may have supervisory responsibilities over one or more subordinate employees.

Core Competencies/Qualifications

• Commitment to the Company’s mission, values and vision.
• High school diploma or GED. Additional education and/or training is preferred.
• Education, training, skills, and experience necessary to carry out assignments.
• Ability to read, write, speak and communicate effectively. Demonstrated skill in correct grammar, spelling, and English usage.
• Demonstrated computer skills with proficiency in Word and Outlook.
• Ability to establish and maintain effective relationships with co-workers, administrative team, and the public.
• Self-motivated, punctual, detail oriented, and able to work independently.
• Must have excellent organizational and interpersonal skills.
• Experience in the property management field desired.
• Knowledge of multi-family dwelling rentals and larger complex management desired.
• Ability to establish and maintain effective relationships with co-workers, administrative team, and the public.
• Self-motivated, punctual, detail oriented, and able to work independently.