Onsite Property Assistant Manager — Resident Experience

Entertimeonline; Durham (NC); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Competitive compensation

Paid time off

Medical, dental, vision coverage

Job summary

Carter-Haston is seeking an Assistant Community Manager to support daily operations at our multi-family properties in Durham, NC. You will handle rent collections, tenant relations, and coordination with maintenance to ensure smooth community management.

The role requires 1–3 years of property management experience, strong communication skills, and proficiency with industry software. We offer a comprehensive benefits package and competitive hourly pay.

Qualifications

• 1–3 years of Multi-family Property Management or related field experience in Leasing or Assistant Manager role
• Experience with industry software like Yardi, OneSite, Yieldstar, Knock CRM and revenue management
• Strong leadership and team management and communication skills
• Familiarity with financial principals; budgeting experience; supervisory experience preferred
• Proficient in Microsoft Office Suite (Word/Excel/OneDrive)

Responsibilities

• Assist the Community Manager with day-to-day operations of the community
• Collect and post rent payments, manage delinquencies, and enforce lease policies to maximize revenue
• Maintain move in/out records, status of applications, traffic, and other duties as assigned
• Act as on-site supervisor in absence of Community Manager and coordinate maintenance
• Develop and track social media campaigns and marketing strategies
• Conduct property and apartment tours as needed
• Manage eviction processes per company procedures
• Document property inspections and ensure compliance with policies
• Deliver excellent customer service to achieve high guest satisfaction
• Promote resident retention and manage lease renewals

Skills

Leadership

Communication

Budgeting

Supervisory experience

Property management experience

Tools

Yardi

OneSite

Yieldstar

Knock CRM

NAA lease

Revenue management systems

Job description

Carter-Haston is seeking an Assistant Community Manager to support daily operations at our multi-family properties in Durham, NC. You will handle rent collections, tenant relations, and coordination with maintenance to ensure smooth community management.

The role requires 1–3 years of property management experience, strong communication skills, and proficiency with industry software. We offer a comprehensive benefits package and competitive hourly pay.