Assistant Property Manager - Resident Experience

Durham Housing Authority; Durham (NC); On-site; USD 45,000 - 55,000; Full time

Job summary

Durham Housing Authority is seeking an Assistant Property Manager to support daily operations of our residential communities. You will assist with leasing activities, conduct tours, and maintain accurate resident records to help sustain high occupancy and quality service.

You will work with residents, staff, and partners to ensure compliant, safe, well-maintained housing, supporting rent collection and administrative closeouts. Strong communication and organization are essential.

Qualifications

• Two years of property management or housing administration experience.
• Experience working in fast-paced environments with strong organizational skills.
• Knowledge of Fair Housing and HUD regulations is preferred.

Responsibilities

• Assist with daily operations of residential communities and leasing.
• Conduct tours, applicant follow-ups, and lease execution.
• Maintain leasing, occupancy, and resident records.
• Assist with rent collection and resident accounts.
• Prepare reports and correspondence for management.
• Coordinate with vendors and internal departments.
• Support compliance with HUD and agency requirements.
• Respond to resident concerns with professional service.

Skills

Customer service

Relationship-building

Verbal communication

Written communication

Microsoft Office

Housing industry knowledge

Regulatory compliance

Education

Associate degree in Business Administration

Bachelor's degree in Business Administration

Tools

Property management software

HUD compliance systems

Job description

Durham Housing Authority is seeking an Assistant Property Manager to support daily operations of our residential communities. You will assist with leasing activities, conduct tours, and maintain accurate resident records to help sustain high occupancy and quality service.

You will work with residents, staff, and partners to ensure compliant, safe, well-maintained housing, supporting rent collection and administrative closeouts. Strong communication and organization are essential.