Onsite Project Coordinator & Customer Solutions

Intuit, Inc.; Sarasota (FL); On-site; USD 32,000 - 37,000; Full time

Job summary

Intuit, Inc. is seeking a Project Manager / Customer Service Specialist to be the primary contact for customers and coordinate project details from inquiry to completion.

The role blends customer service excellence with practical project management in a fast-paced, agile environment. Based onsite in Sarasota, FL, you will balance proactive communication with internal coordination, tracking timelines and deliverables while ensuring an exceptional customer experience throughout the project

Qualifications

• Proven customer-focused approach and strong written/verbal communication.
• Excellent organization and ability to manage competing priorities.
• Understanding of project lifecycle from planning to completion.
• Proactive mindset with accountability and ownership.
• Basic skills in Excel, Word, and Google Workspace.

Responsibilities

• Serve as the primary customer contact and provide regular progress updates.
• Assist in creating project plans, timelines, and task assignments; track milestones.
• Gather and document project requirements; analyze data for trends and improvements.
• Coordinate scheduling and status updates for customers and team members.
• Maintain records of communications and proactively address risks or issues.

Skills

Customer focus

Organization

Project lifecycle

Reliability

Computer proficiency

Education

Bachelor's degree

High school diploma

Tools

Teamwork

Jobber

Google Workspace

Job description

Intuit, Inc. is seeking a Project Manager / Customer Service Specialist to be the primary contact for customers and coordinate project details from inquiry to completion.

The role blends customer service excellence with practical project management in a fast-paced, agile environment. Based onsite in Sarasota, FL, you will balance proactive communication with internal coordination, tracking timelines and deliverables while ensuring an exceptional customer experience throughout the project