Onsite Program Manager: Customer-Centric Growth Lead

Neotech; Longmont (CO); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) with company match

Life and disability insurance

Job summary

NEOTech is seeking a Program Manager to act as the voice of the customer and lead the Customer Focus Team. The PM will drive operational performance, ensure timely delivery of product and services, and work with Account Management and site leadership to grow business with new and existing customers.

This onsite role requires 3+ years in electronics contract manufacturing, strong leadership, and ability to travel up to 25% (domestic and international).

Qualifications

• Bachelor's degree required; CEP M preferred.
• 3+ years in electronics contract manufacturing.
• Experience in aerospace/defense environment valued.
• US citizenship required due to ITAR/CUI compliance.

Responsibilities

• Lead customer-focused team meetings (CFT) and track actions.
• Own sales order process related to customer changes.
• Drive customer satisfaction while protecting company financials.
• Communicate metrics (inventory turns, on-time delivery, PPV, E&O) to internal teams and customers.
• Oversee ECO/ECN processes and cost impacts; present to customers.
• Collaborate with Operations to ensure timely production schedules and escalation when needed.
• Support ISO and 5S programs; ensure compliance across sites.
• Prepare and present excess & obsolete (E&O) data and mitigation plans.

Skills

Leadership

Problem-solving

Communication

Team player

Time management

Education

Bachelor's degree

CEP M Certification or equivalent

Tools

Microsoft Office

Excel

Job description

NEOTech is seeking a Program Manager to act as the voice of the customer and lead the Customer Focus Team. The PM will drive operational performance, ensure timely delivery of product and services, and work with Account Management and site leadership to grow business with new and existing customers.

This onsite role requires 3+ years in electronics contract manufacturing, strong leadership, and ability to travel up to 25% (domestic and international).