Onsite Production Support Specialist - Houston (Legal Ops)

Trustarray; Houston (TX); On-site; USD 20,664 - 34,440; Full time

Benefits offered by this job

People-Focused Culture

Competitive Pay & Quarterly Incentives

Benefits, 401k & Wellbeing Programs

Paid Time Off & Holidays

Career Growth Opportunities

Job summary

Array is seeking a Production Specialist in Houston, TX to perform a full range of production functions within our legal services operations, including document processing, quality control, and delivery. This role operates with a higher degree of independence, handling diverse order types and contributing to the quality and efficiency of the production team.

The ideal candidate has 1–2 years in production or related legal services roles, proficiency in Adobe Acrobat and Microsoft Office, and

Qualifications

• 1–2 years of experience in production, records processing, or a related legal services operations role.
• Proficient in Adobe Acrobat and Microsoft Office; experience with Array's internal software preferred.
• Strong attention to detail and ability to maintain accuracy in a high-volume environment.
• Familiarity with legal records and subpoena processes preferred.
• Ability to work independently and manage daily production targets.

Responsibilities

• Perform quality control of incoming records, confirming accurate intake and verifying document completeness and integrity.
• Prepare records for processing by organizing files, correcting document flow, and adding required placeholders.
• Process records and conduct secondary QC using Array's internal production software.
• Deliver records to clients via Array's online repository and other delivery methods including radiology and native file formats.
• Handle a variety of order types including standard, rush, and specialty productions with accuracy and timeliness.
• Identify and escalate quality issues, delivery complications, or workflow questions to the team lead or manager.
• Maintain accurate documentation in DAS throughout the production workflow.

Skills

Adobe Acrobat

Microsoft Office

Attention to detail

Job description

Array is seeking a Production Specialist in Houston, TX to perform a full range of production functions within our legal services operations, including document processing, quality control, and delivery. This role operates with a higher degree of independence, handling diverse order types and contributing to the quality and efficiency of the production team.

The ideal candidate has 1–2 years in production or related legal services roles, proficiency in Adobe Acrobat and Microsoft Office, and