Onsite Product & Vendor Support Specialist

Lunds & Byerlys; Edina (MN); Presencial; USD 34 000 - 47 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive wages

Comprehensive benefits package

Paid time off

401(k) matching

Resumo da oferta

Lunds & Byerlys in Edina, MN, is hiring a Full Time Product & Vendor Support Specialist to optimize item costs, vendor agreements, and digital product setup. This onsite role collaborates with Category Managers, vendors, and internal teams to ensure accurate costs and timely online activation.

The position requires a degree in business or related field, strong Excel skills, and a proactive, customer-focused mindset. Comprehensive benefits, paid time off, and 401(k) matching are offered.

Qualificações

• Associate's or Bachelor's degree in Business, Supply Chain, Merchandising, Finance, Data Management, or related field, or equivalent experience.
• LFHI competencies: Action Oriented, Customer Focus, Instills Trust, Communicates Effectively, Ensure Accountability, Values Differences.
• Strong attention to detail and problem-solving skills.
• Ability to manage multiple priorities and follow through on issues.
• Strong communication and organizational skills.
• Proficiency with Microsoft Excel and other Microsoft Office applications.
• Experience working with data, reports, or operational processes.
• Service oriented with high energy and a friendly demeanor.
• Ability to read, write, speak and comprehend English.

Responsabilidades

• Manage invoice cost discrepancy queues and exceptions.
• Research differences between contracted/system costs and vendor invoices.
• Coordinate with vendors, category managers, and internal stakeholders to resolve discrepancies.
• Document findings, resolutions, and root causes.
• Track exception trends and recommend process improvements to reduce recurring issues.
• Maintain reporting and performance metrics related to discrepancy resolution.
• Coordinate item setup activities required for products to be activated online.
• Ensure product information is accurate and available for digital channels.
• Partner with merchandising, ecommerce, and item management teams to resolve item setup issues.
• Support timely onboarding of new products and assortment changes.
• Provide backup support for vendor allowance agreements and promotional funding processes.
• Assist with documentation, tracking, and workflows related to vendor funding programs.
• Ensure continuity of key merchandising support processes during employee absences or workload fluctuations.
• Maintain process documentation, SOPs, and training materials.
• Support cross-functional initiatives that improve operational efficiency and data quality.
• Participate in system transitions, process enhancements, and knowledge transfer.
• Provide support for legacy system operations during transition periods as needed.
• Provide hospitality and assistance to vendors and other team members; model company service standards.

Conhecimentos

Attention to detail

Problem solving

Multitasking

Communication

Organizational skills

English proficiency

Formação académica

Associate's or Bachelor's degree in Business, Supply Chain, Merchandising, Finance, Data Management, or related field

Ferramentas

Microsoft Excel

Descrição da oferta de emprego

Lunds & Byerlys in Edina, MN, is hiring a Full Time Product & Vendor Support Specialist to optimize item costs, vendor agreements, and digital product setup. This onsite role collaborates with Category Managers, vendors, and internal teams to ensure accurate costs and timely online activation.

The position requires a degree in business or related field, strong Excel skills, and a proactive, customer-focused mindset. Comprehensive benefits, paid time off, and 401(k) matching are offered.