Online Operations Supervisor | Customer Experience Leader

Lunds & Byerlys; Eden Prairie (MN); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

Flexible scheduling

PTO

Pay on demand

Health, Dental, Vision Insurance

Tuition reimbursement and scholarships

10% employee discount

Profit sharing and 401(k)

Job summary

Lunds & Byerlys in Eden Prairie, MN is hiring a full-time Online Operations Supervisor to create a sensational shopping experience for our customers. The role oversees the online department, coordinates orders, verifies payments, and mentors staff.

The position offers a competitive hourly wage and a supportive team culture. Responsibilities include scheduling, packing and loading orders, and maintaining exceptional service through our online portal.

Qualifications

• Strong communication and ability to follow instructions.
• 2+ years in retail or food service preferred.
• Previous supervisory experience preferred.
• Valid Class D driver's license in Minnesota is required.

Responsibilities

• Overseeing and supervising the online department
• Coordinating and scheduling orders
• Verify payment
• Coaching, training, and mentoring staff
• Providing exceptional customer service through the online portal
• Selecting products as requested by customers
• Communicating with customers when items are not in stock
• Packing and loading orders into customers' vehicles

Skills

Team player

Respectful

Innovative

Hospitable

Job description

Lunds & Byerlys in Eden Prairie, MN is hiring a full-time Online Operations Supervisor to create a sensational shopping experience for our customers. The role oversees the online department, coordinates orders, verifies payments, and mentors staff.

The position offers a competitive hourly wage and a supportive team culture. Responsibilities include scheduling, packing and loading orders, and maintaining exceptional service through our online portal.