Onsite Print Support Technician – Honolulu

Experis Austria

Honolulu (HI)

On-site

USD 33,000 - 44,000

Full time

6 days ago
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Benefits offered by this job

Medical plan
Prescription drug plan
Dental plan
Vision plan
Health Savings Account
Health Flexible Spending Account
Dependent Care FSA
Life Insurance
Disability insurance
Travel Insurance
401(k) + match
Weekly pay

Job summary

Experis Austria is seeking an Onsite Technical Administrator to support client site operations in Honolulu, HI. The role emphasizes troubleshooting hardware and software, routine installations and configurations, and proactive inventory management to ensure service quality.

The successful candidate will have a high school diploma or equivalent, 2-5 years of related experience, and strong communication to coordinate with internal teams and end users.

Qualifications

  • High School Diploma, GED, or higher secondary education, or relevant work experience.
  • Typically 2-5 years of related experience in maintenance, quality, or a similar field.
  • Ability to perform routine troubleshooting and system configurations independently.
  • Strong organizational skills and attention to detail in inventory and documentation.
  • Excellent communication skills to assist end users and coordinate with support teams.

Responsibilities

  • Monitor systems to detect performance issues and resolve technical problems on hardware and software platforms using established protocols.
  • Conduct routine installations, configurations, and assemble and integrate systems/products according to standard procedures.
  • Assist end users with device functionality and troubleshoot common technical issues such as paper jams and device errors.
  • Manage consumable inventory, including replacing toner, consumables, and paper, ensuring availability at customer sites.
  • Coordinate with support teams and report customer satisfaction or dissatisfaction to relevant stakeholders to improve service quality.

Skills

Problem solving
Communication
Inventory management
Documentation
Independence

Education

High School Diploma / GED

Job description

Experis Austria is seeking an Onsite Technical Administrator to support client site operations in Honolulu, HI. The role emphasizes troubleshooting hardware and software, routine installations and configurations, and proactive inventory management to ensure service quality.

The successful candidate will have a high school diploma or equivalent, 2-5 years of related experience, and strong communication to coordinate with internal teams and end users.

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