On-Site Printer Support Specialist

Experis Austria; San Francisco (CA); On-site; USD 34,000 - 45,000; Full time

Job summary

Experis is seeking a Field Print Support Technician in San Francisco, CA to ensure smooth operation of printing systems and deliver exceptional service. The role requires troubleshooting, installations, and end-user assistance.

The ideal candidate has a High School Diploma or GED, 2–5 years in related technical support, and strong communication skills. This on-site position offers opportunities for growth within a leading technology services group.

Qualifications

• Strong troubleshooting skills and ability to follow established protocols.
• Excellent communication skills and a customer‑oriented mindset.
• Ability to work independently with minimal supervision and manage multiple priorities.

Responsibilities

• Monitor printing systems and hardware to detect performance issues and resolve technical problems efficiently.
• Conduct routine installations, configurations, and maintenance of printing devices and related equipment.
• Assist end users with device functionality, troubleshooting, and resolving common technical inquiries.
• Manage consumable inventory, including replacing toner, paper, and other supplies to ensure optimal operation.
• Coordinate with vendors and support teams to address complex issues and elevate incidents as needed.

Skills

Troubleshooting

Customer service

Communication

Education

High School Diploma or GED

Job description

Experis is seeking a Field Print Support Technician in San Francisco, CA to ensure smooth operation of printing systems and deliver exceptional service. The role requires troubleshooting, installations, and end-user assistance.

The ideal candidate has a High School Diploma or GED, 2–5 years in related technical support, and strong communication skills. This on-site position offers opportunities for growth within a leading technology services group.