Field Print Support Technician

Experis Austria; Honolulu (HI); On-site; USD 33,000 - 44,000; Full time

Benefits offered by this job

Medical plan

Prescription drug plan

Dental plan

Vision plan

Health Savings Account

Health Flexible Spending Account

Dependent Care FSA

Life Insurance

Disability insurance

Travel Insurance

401(k) + match

Weekly pay

Job summary

Experis Austria is seeking an Onsite Technical Administrator to support client site operations in Honolulu, HI. The role emphasizes troubleshooting hardware and software, routine installations and configurations, and proactive inventory management to ensure service quality.

The successful candidate will have a high school diploma or equivalent, 2-5 years of related experience, and strong communication to coordinate with internal teams and end users.

Qualifications

• High School Diploma, GED, or higher secondary education, or relevant work experience.
• Typically 2-5 years of related experience in maintenance, quality, or a similar field.
• Ability to perform routine troubleshooting and system configurations independently.
• Strong organizational skills and attention to detail in inventory and documentation.
• Excellent communication skills to assist end users and coordinate with support teams.

Responsibilities

• Monitor systems to detect performance issues and resolve technical problems on hardware and software platforms using established protocols.
• Conduct routine installations, configurations, and assemble and integrate systems/products according to standard procedures.
• Assist end users with device functionality and troubleshoot common technical issues such as paper jams and device errors.
• Manage consumable inventory, including replacing toner, consumables, and paper, ensuring availability at customer sites.
• Coordinate with support teams and report customer satisfaction or dissatisfaction to relevant stakeholders to improve service quality.

Skills

Problem solving

Communication

Inventory management

Documentation

Independence

Education

High School Diploma / GED

Job description

Our client, a leading organization in the printing and technical support industry, is seeking a Onsite Technical Administrator to join their team. As a Onsite Technical Administrator, you will be part of the Operations Department supporting client site operations. The ideal candidate will demonstrate strong problem-solving skills, excellent communication, and a proactive attitude, which will align successfully in the organization.

Job Title: Onsite Technical Administrator

Location: Honolulu, HI

Pay Range: 28

What's the Job?

• Monitor systems to detect performance issues and resolve technical problems on hardware and software platforms using established protocols.
• Conduct routine installations, configurations, and assemble and integrate systems/products according to standard procedures.
• Assist end users with device functionality and troubleshoot common technical issues such as paper jams and device errors.
• Manage consumable inventory, including replacing toner, consumables, and paper, ensuring availability at customer sites.
• Coordinate with support teams and report customer satisfaction or dissatisfaction to relevant stakeholders to improve service quality.

What's Needed?

• High School Diploma, GED, or higher secondary education, or demonstrated relevant work experience.
• Typically 2-5 years of related experience in maintenance, quality, or a similar field.
• Ability to perform routine troubleshooting and system configurations independently.
• Strong organizational skills and attention to detail in managing inventory and documentation.
• Excellent communication skills to effectively assist end users and coordinate with support teams.

What's in it for me?

• Opportunity to work onsite in a dynamic and supportive environment.
• Engagement in meaningful work supporting client operations and customer satisfaction.
• Potential for professional growth and skill development in technical support.
• Collaborative team environment focused on operational excellence.
• Stable employment with consistent work hours.

Upon Completion Of Waiting Period Consultants Are Eligible For

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

About ManpowerGroup, Parent Company of: Manpower, Experis and Talent Solutions.

Experis® is a global leader in technology services and part of the ManpowerGroup® (NYSE: MAN) family of brands. We connect skilled technology professionals with meaningful opportunities where they can grow their careers, expand their expertise and make a real impact. Guided by the belief that it takes Human Ingenuity to unlock the true potential of technology, Experis helps people gain experience with leading organizations, build sought-after skills and take the next step toward a brighter future. Backed by ManpowerGroup's 75+ years of workforce expertise and global reach across more than 70 countries and territories, Experis brings the scale, insight and opportunity to help people and businesses thrive. ManpowerGroup is consistently recognized for its commitment to inclusion, ethics and responsible business, including being named one of the World's Most Ethical Companies. Learn more at Experis.com.