Onsite Phlebotomist — Patient-Centric Lab Tech

Northwestern Medicine; Hinsdale (IL); On-site; USD 25,000 - 33,000; Full time

Job summary

Northwestern Medicine in Hinsdale, IL, is seeking a Phlebotomist for a full-time, 40-hour workweek at a client site. The role requires phlebotomy, specimen processing, and order entry across multiple systems, with patient-friendly service and strong teamwork.

The ideal candidate will perform venipuncture, ensure sample integrity, and maintain compliant lab operations while delivering exemplary customer service and communication in a fast-paced environment.

Qualifications

• High School diploma or equivalent.
• Experience performing phlebotomy on a broad range of patient types.
• Experience with processing lab specimens, transferring specimens, and handling a centrifuge.
• Familiar with medical EMR systems.
• Knowledge of medical terminology.

Responsibilities

• Performs phlebotomy and other lab specimen collections per age related standards and in accordance with departmental policies, protocols and procedures.
• Demonstrates AIDET model and optimizes patient safety to reduce the likelihood of medical/health care errors.
• Receives and reviews physician orders; ensures that all necessary information is included for appropriate lab services. Enters accurate orders for lab tests in accordance with department policies, protocols and procedures.
• Patient communication model and provides appropriate post-phlebotomy patient care.
• Processes specimens in a timely manner to ensure stability and integrity of samples including labeling, centrifuging, aliquoting, freezing and packaging specimens for transport in accordance with established protocols and policies.
• Reviews/Records refrigerator temperature(s) and QC/QA records. Areas of concern are recorded through the Corrective Action Log and reported to maintenance for repair.
• Understands the operation and maintenance of equipment pertinent to the job. Follows up with all outstanding orders on manifest log, and communicates all timed, completed or uncompleted draws/charges/results as appropriate
• Communicates and notifies Laboratory and/or Physician of problems with specimen procurement for optimal care
• Maintains a safe work environment, holds self-accountable for safe work practices; including adhering to biohazard waste procedures and ensuring proper storage and timely pickup of biohazardous waste.
• Performs lab-related clerical duties include but not limited to order entry, verification of test result receipt, patient information retrieval as well as utilization of email, medical record systems, handheld and desktop devices, ordering and maintaining supply inventory, filing and sanitizing equipment as necessary
• Uses department’s resources efficiently; participates in efforts to reduce costs and streamline work processes.
• Adheres to continuing education expectations; completes and signs-off on competency assessments
• Demonstrates the value of teamwork on a consistent basis; interacts with and assists others in a professional manner
• Applies critical thinking, sound decision making and judgment to investigate and resolve challenging situations
• Complies with all organizational policies regarding ethical business practices.
• Performs other duties as assigned

Skills

Customer service

Communication

Teamwork

Safety awareness

Education

High school diploma

Tools

EMR systems

Centrifuge

Job description

Northwestern Medicine in Hinsdale, IL, is seeking a Phlebotomist for a full-time, 40-hour workweek at a client site. The role requires phlebotomy, specimen processing, and order entry across multiple systems, with patient-friendly service and strong teamwork.

The ideal candidate will perform venipuncture, ensure sample integrity, and maintain compliant lab operations while delivering exemplary customer service and communication in a fast-paced environment.