Onsite Pharmacy Operations Training Lead

Roman Health Pharmacy LLC; New York (NY); On-site; USD 107,000 - 126,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

OneMedical membership

401(k) with company match

Flexible PTO

Wellbeing stipend

Learning & Growth stipends

Paid parental leave

Fertility benefits

Pet insurance

Student loan refinancing

Mindfulness resources

Job summary

Ro Health Pharmacy LLC is seeking an Operations Trainer to be based onsite at our Romeoville, Illinois facility where you will develop, coordinate, and deliver standardized, role-based training programs that support all Pharmacy Operations functions. You will partner with experts across Pharmacy Operations, Compliance, and Supply Chain to ensure training aligns with SOPs and regulatory requirements.

You will play a key role in onboarding new employees, supporting process improvements,

Qualifications

• 3+ years in pharmacy operations, healthcare, manufacturing, or other regulated environments.
• Experience developing and delivering operational training in fast-paced settings.
• Ability to build training materials, facilitate learning, and manage competency programs.

Responsibilities

• Lead onboarding and role-based training across all Pharmacy Operations functions.
• Develop and deliver instructor-led, hands-on, virtual, and LMS-based training.
• Partner with cross-functional SMEs to align training with SOPs and regulatory requirements.
• Coordinate training for new products, equipment, and SOP updates.
• Establish learning paths, competency assessments, matrices, and records.
• Monitor training completion, competency, compliance, and effectiveness with metrics.
• Identify retraining opportunities from quality events, audits, and leadership feedback.
• Collaborate with Pharmacy Operations, Compounding, Quality, Compliance, Supply Chain, and Workforce Management to ensure readiness across locations.

Skills

Pharmacy operations

Training delivery

Project management

Cross-functional teamwork

LMS experience

Microsoft Office

Tools

LMS

Microsoft Office

Job description

Ro Health Pharmacy LLC is seeking an Operations Trainer to be based onsite at our Romeoville, Illinois facility where you will develop, coordinate, and deliver standardized, role-based training programs that support all Pharmacy Operations functions. You will partner with experts across Pharmacy Operations, Compliance, and Supply Chain to ensure training aligns with SOPs and regulatory requirements.

You will play a key role in onboarding new employees, supporting process improvements,