Pharmacy Operations Training Specialist

Ro; Romeoville (IL); On-site; USD 107,000 - 126,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

OneMedical membership

401(k) with company match

Flexible PTO

Wellbeing + Learning & Growth stipends

Parental leave + Fertility benefits

Pet insurance

Student loan refinancing

Mindfulness resources

Job summary

Ro is seeking an Operations Trainer to be based onsite at the Romeoville, Illinois facility. You will design and deliver standardized, role-based training programs for Pharmacy Operations, partnering with SMEs across multiple functions to ensure safe, compliant, and consistent performance.

You will support onboarding, process improvements, and SOP updates while measuring training effectiveness. You will lead onboarding, maintain learning paths, and manage competency records, traveling to other

Qualifications

• 3+ years of experience in pharmacy operations, healthcare, manufacturing, laboratory operations, or another regulated environment.
• Experience developing and delivering operational training programs in a fast-paced environment.
• Demonstrated ability to build training materials, facilitate learning, and manage employee competency programs.

Responsibilities

• Lead onboarding and role-based training programs across all Pharmacy Operations functions.
• Develop, maintain, and deliver instructor-led, hands-on, virtual, and LMS-based training programs.
• Partner with cross-functional SMEs to develop and maintain standardized training materials that align with operational processes, SOPs, and regulatory requirements.
• Coordinate training associated with new products, equipment, process improvements, and SOP updates.
• Establish and maintain role-based learning paths, competency assessments, training matrices, and employee qualification records.
• Monitor training completion, competency, compliance, and training effectiveness using established metrics and reporting tools.
• Identify retraining opportunities through quality events, audits, process changes, operational metrics, and leadership feedback.
• Collaborate closely with Pharmacy Operations, Compounding, Quality, Compliance, Supply Chain, Product Development, Operational Excellence, and Workforce Management to ensure consistent training and workforce readiness across all Pharmacy Operations locations.

Skills

Pharmacy operations

Training program development

LMS experience

Cross-functional collaboration

Project management

Documentation

Tools

LMS

Microsoft Office

Job description

Ro is seeking an Operations Trainer to be based onsite at the Romeoville, Illinois facility. You will design and deliver standardized, role-based training programs for Pharmacy Operations, partnering with SMEs across multiple functions to ensure safe, compliant, and consistent performance.

You will support onboarding, process improvements, and SOP updates while measuring training effectiveness. You will lead onboarding, maintain learning paths, and manage competency records, traveling to other