Onsite Patient Navigator: Multi-Clinic Care & Coordination

2200 The Brigham and Women's Hospital, Inc.; Boston (MA); On-site; USD 33,000 - 45,000; Full time

Job summary

The Brigham and Women's Hospital, Inc. in Boston, MA is seeking a Multi-Clinic Patient Navigator to guide patients through initial visits and next steps in care. You will work closely with providers and clinical teams to keep patient journeys and clinic flow moving smoothly in an oncology setting.

Responsibilities include advocacy, care coordination, and education to improve patient outcomes. This onsite role offers 40 hours per week with competitive pay and benefits.

Qualifications

• Bachelor's Degree required.
• 1–2 years experience in social work, case management or related field preferably in a clinical setting.
• Strong knowledge of healthcare resources, community services, and patient advocacy.
• Excellent communication and interpersonal skills.
• Ability to collaborate effectively with healthcare professionals across multiple disciplines and experiences.
• Strong organizational and time management skills.
• Familiarity with electronic health records and case management software.

Responsibilities

• Advocate for patients and their families, ensuring their needs and preferences are considered in the care planning process.
• Serve as a liaison between patients, healthcare providers, and other relevant stakeholders.
• Collaborate with the interdisciplinary healthcare team to coordinate patient care services, appointments, and follow‑up plans.
• Assist patients in understanding and adhering to their care plans.
• Identify and connect patients with appropriate healthcare and community resources.
• Educate patients and their families about their medical conditions and self‑care strategies.
• Ensure patients are empowered to participate in their healthcare decisions.
• Maintain accurate and detailed documentation of patient interactions and referrals.

Skills

Patient navigation

Care coordination

Healthcare resources

Communication

Education

Bachelor's Degree

Tools

EHR software

Job description

The Brigham and Women's Hospital, Inc. in Boston, MA is seeking a Multi-Clinic Patient Navigator to guide patients through initial visits and next steps in care. You will work closely with providers and clinical teams to keep patient journeys and clinic flow moving smoothly in an oncology setting.

Responsibilities include advocacy, care coordination, and education to improve patient outcomes. This onsite role offers 40 hours per week with competitive pay and benefits.