Onsite Patient Access Supervisor — Lead & Mentor Team

Wheeler Staffing Partners; Little Rock (AR); On-site; USD 43,000 - 65,000; Full time

Benefits offered by this job

Personalized recruiter guidance

Access to exclusive opportunities

Professional development support

Job summary

A staffing and recruiting agency is seeking a Patient Access Supervisor for a full-time, onsite role in Little Rock, Arkansas. This position involves overseeing daily operations within Patient Access, providing leadership, training, and support to staff. The role focuses on ensuring high-quality service and regulatory compliance while supporting an efficient workflow for improved patient experiences. Ideal candidates should have significant experience in the healthcare field, particularly in Patient Access and management.

Qualifications

• 4+ years of experience in a medical facility or related setting.
• 5+ years of Patient Access experience preferred.
• 2+ years in a supervisory or lead role preferred.
• Ability to work in a fast-paced environment.

Responsibilities

• Provide training and mentoring to Patient Access staff.
• Assist with escalated issues and ensure timely resolution.
• Participate in planning for all registration processes.
• Guide staff in resolving patient workflow concerns.
• Monitor daily activity and prepare performance reports.

Skills

Interpersonal skills

Organizational skills

Leadership skills

Healthcare information systems proficiency

Regulatory requirements understanding

Verbal communication skills

Written communication skills

Priority management

Education

High School Diploma or equivalent

College degree preferred

Job description

A staffing and recruiting agency is seeking a Patient Access Supervisor for a full-time, onsite role in Little Rock, Arkansas. This position involves overseeing daily operations within Patient Access, providing leadership, training, and support to staff. The role focuses on ensuring high-quality service and regulatory compliance while supporting an efficient workflow for improved patient experiences. Ideal candidates should have significant experience in the healthcare field, particularly in Patient Access and management.