Onsite Patient Access Specialist — Lima, OH

Ensemble Health Partners; Lima (OH); In loco; USD 23.000 - 25.000; Tempo pieno

Vantaggi offerti da questo lavoro

Bonus Incentives

Tuition Reimbursement

Paid Certifications

Comprehensive Benefits

Career Advancement

Descrizione del lavoro

Ensemble Health Partners is hiring a Patient Access Associate Specialist for on-site work at Mercy - St Rita’s Medical Center in Lima, OH. The role focuses on admitting duties, patient information collection, and insurance verification to support accurate patient access and eventual billing processes.

We seek candidates with 1+ years of customer service experience, a High School Diploma/GED, and a commitment to continuous improvement, including openness to AI-enabled process enhancements.

Competenze

• 1+ years of customer service experience.
• Must be inquisitive and open to innovation including AI to explore better processes and friction reduction.
• High School Diploma/GED required; CRCR certification within 9 months of hire (company paid).

Mansioni

• Handle patient access tasks including MRN assignment, medical necessity checks, insurance collection, and POS fulfillment.
• Operate the hospital telephone switchboard and provide courteous service.
• Pre-register patient accounts and collect demographic, insurance, and financial information.
• Explain consent forms and distribute educational documents to patients.
• Review insurance eligibility and support POS and billing processes to improve clean claim rate.

Conoscenze

Customer service

Formazione

High School Diploma/GED

CRCR Certification

Descrizione del lavoro

Ensemble Health Partners is hiring a Patient Access Associate Specialist for on-site work at Mercy - St Rita’s Medical Center in Lima, OH. The role focuses on admitting duties, patient information collection, and insurance verification to support accurate patient access and eventual billing processes.

We seek candidates with 1+ years of customer service experience, a High School Diploma/GED, and a commitment to continuous improvement, including openness to AI-enabled process enhancements.