Onsite Patient Access Specialist - Entry Level Perks

Ensemble Health Partners; Pennington Gap (VA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Bonus incentives

Paid certifications

Tuition reimbursement

Comprehensive benefits

Career advancement

Job summary

Ensemble Health Partners seeks an entry-level Patient Access Specialist to handle admitting duties for all patients at Ballad - Lee County Community Hospital in Pennington Gap, VA. You will assign MRNs, verify insurance, collect payments, and support POS billing with a customer-first approach.

Requirements include a High School Diploma/GED and CRCR within 6 months of hire. The role is onsite and offers bonus incentives, tuition reimbursement, paid certifications, comprehensive benefits, and

Qualifications

• 1+ years of customer service experience.
• Must be inquisitive and open to innovation including AI to improve processes and experiences.
• CRCR certification within 6 months of hire.

Responsibilities

• Perform admitting duties for all patients admitted for services at the hospital.
• Assign accurate MRNs, complete medical necessity/compliance checks, collect insurance information.
• Receive and process physician orders and use an overlay tool while ensuring excellent customer service.
• Operate the telephone switchboard and maintain compassionate interactions with patients.
• Audit accounts and provide data to leadership; ensure accuracy and timeliness.
• Pre-register patient accounts, collect demographics, insurance, and financial liabilities.
• Explain consent forms and obtain signatures and witnesses as required.
• Explain and distribute patient education documents and related forms.
• Review eligibility responses and support POS and billing processes for clean claims.

Skills

Customer service

Openness to innovation

Education

High School Diploma/GED

CRCR Certification

Job description

Ensemble Health Partners seeks an entry-level Patient Access Specialist to handle admitting duties for all patients at Ballad - Lee County Community Hospital in Pennington Gap, VA. You will assign MRNs, verify insurance, collect payments, and support POS billing with a customer-first approach.

Requirements include a High School Diploma/GED and CRCR within 6 months of hire. The role is onsite and offers bonus incentives, tuition reimbursement, paid certifications, comprehensive benefits, and