Onsite Patient Access Associate – Entry Level

Ensemble-Health-Partners; Midlothian (VA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Bonus incentives

Paid certifications

Tuition reimbursement

Comprehensive benefits

Career advancement

Job summary

Ensemble Health Partners is hiring an Entry Level Patient Access Specialist for an on-site role at Bon Secours - St Francis Med Ctr - Richmond in Midlothian, VA. You will perform admitting duties, verify eligibility, collect insurance details, and explain consent forms while delivering compassionate service.

The role emphasizes accuracy, compliance, and patient communication, with opportunities for paid certifications, bonuses, and tuition reimbursement as part of a comprehensive benefits

Qualifications

• 1+ year of customer service experience.
• Ability to navigate insurance and patient information systems.
• Interest in innovative processes and AI-enhanced workflows.

Responsibilities

• Assist patients with admission and registration at the hospital.
• Collect demographic and insurance information and explain forms.
• Verify eligibility and communicate billing responsibilities clearly.
• Operate switchboard and route calls with professionalism.
• Support POS and referral activities to ensure clean claims.

Skills

Customer service

Communication

Problem solving

Curiosity about AI

Teamwork

Education

High School Diploma/GED

CRCR Certification

Job description

Ensemble Health Partners is hiring an Entry Level Patient Access Specialist for an on-site role at Bon Secours - St Francis Med Ctr - Richmond in Midlothian, VA. You will perform admitting duties, verify eligibility, collect insurance details, and explain consent forms while delivering compassionate service.

The role emphasizes accuracy, compliance, and patient communication, with opportunities for paid certifications, bonuses, and tuition reimbursement as part of a comprehensive benefits