Onsite Patient Access Specialist — Growth & Benefits

Ensemble Health Partners; Bristol (CT); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Bonus Incentives

Paid Certifications

Tuition Reimbursement

Comprehensive Benefits

Career Advancement

Job summary

Ensemble Health Partners seeks an entry-level Patient Access Specialist to perform admitting duties for all hospital patients at Ballad. This on-site role requires accuracy, regulatory compliance, and strong customer service to support hospital operations.

The position emphasizes collecting insurance data, explaining consent forms, and ensuring smooth patient flow with POS and billing. Comprehensive benefits and tuition reimbursement accompany career advancement opportunities.

Qualifications

• 1+ years of customer service experience
• High School Diploma/GED Required
• CRCR Required within 6 months of hire (Company Paid)

Responsibilities

• Admitting duties for all patients admitted for services at the hospital and ensure compliance with organization goals and regulatory requirements.
• Operate the telephone switchboard and provide excellent customer service with appropriate compassion.
• Audit and report on accounts to ensure accuracy and timeliness, supporting POS and billing processes.
• Pre-register patient accounts, obtain demographic/insurance info, and discuss financial liabilities including payment plans.
• Explain and obtain signatures on consent forms and distribute patient education documents.
• Review insurance eligibility and select applicable plan codes to support POS and billing.

Skills

Customer service

Education

High School Diploma/GED

CRCR Certification

Job description

Ensemble Health Partners seeks an entry-level Patient Access Specialist to perform admitting duties for all hospital patients at Ballad. This on-site role requires accuracy, regulatory compliance, and strong customer service to support hospital operations.

The position emphasizes collecting insurance data, explaining consent forms, and ensuring smooth patient flow with POS and billing. Comprehensive benefits and tuition reimbursement accompany career advancement opportunities.