Onsite Patient Access Associate – Entry Level

Ensemble Health Partners; Woodstock (VA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Bonus incentives

Paid certifications

Tuition reimbursement

Job summary

Ensemble Health Partners is seeking a Patient Access Specialist to join their on-site team in Woodstock, VA. The role handles admitting duties, insurance verification, and patient education while delivering exceptional customer service in a hospital setting.

The position offers entry-level growth, on-site work, and incentives including paid certifications and tuition reimbursement. Prior experience in customer service is preferred and CRCR certification is required within 6 months of hire.

Qualifications

• 1+ years of customer service experience.
• Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences.

Responsibilities

• Admitting duties for all patients at the hospital, meeting the mission and goals of the organization and all regulatory requirements.
• Assign MRNs, perform medical necessity/compliance checks, collect insurance information, process physician orders, and provide excellent customer service.
• Operate the telephone switchboard and maintain exceptional service levels per POS goals.
• Conduct audits and provide statistical data to leadership to ensure accuracy and audit readiness.

Skills

Customer service

AI curiosity

Education

High School Diploma/GED

Job description

Ensemble Health Partners is seeking a Patient Access Specialist to join their on-site team in Woodstock, VA. The role handles admitting duties, insurance verification, and patient education while delivering exceptional customer service in a hospital setting.

The position offers entry-level growth, on-site work, and incentives including paid certifications and tuition reimbursement. Prior experience in customer service is preferred and CRCR certification is required within 6 months of hire.