Onsite Patient Access Specialist — Admissions & POS

Ensemble Health Partners; Ohio; Vor Ort; USD 23.000 - 25.000; Teilzeit

Benefits dieser Stelle

Bonus incentives

Paid certifications

Tuition reimbursement

Comprehensive benefits

Career advancement

Zusammenfassung

Ensemble Health Partners is hiring a Patient Access Associate Specialist for on-site work at Mercy - St Elizabeth Youngstown Hospital in Youngstown, OH. The role handles patient pre-registration, insurance verification, and POS collections while delivering compassionate customer service.

Requires 1+ year of customer service, a high school diploma, and CRCR certification within 6 months of hire. Benefits include tuition reimbursement and career advancement opportunities.

Qualifikationen

• 1+ years of customer service experience.
• Must be inquisitive and open to innovation including AI to improve processes.
• High School Diploma or GED.
• CRCR certification within 6 months of hire (company paid).

Aufgaben

• Handle patient access and pre-registration tasks with accuracy.
• Verify insurance information and eligibility responses.
• Explain consent forms and provide patient education materials.
• Assist with POS collections and balance daily accounts.
• Provide excellent customer service with compassion and professionalism.

Kenntnisse

Customer service

Communication

Data entry

Microsoft Office

CRM system

Ausbildung

High School Diploma/GED

Tools

ABN software

Insurance verification system

Jobbeschreibung

Ensemble Health Partners is hiring a Patient Access Associate Specialist for on-site work at Mercy - St Elizabeth Youngstown Hospital in Youngstown, OH. The role handles patient pre-registration, insurance verification, and POS collections while delivering compassionate customer service.

Requires 1+ year of customer service, a high school diploma, and CRCR certification within 6 months of hire. Benefits include tuition reimbursement and career advancement opportunities.