Hospital Patient Access Specialist – Admissions & Billing

Ensemble Health Partners; Toledo (OH); On-site; USD 23,000 - 25,000; Part time

Benefits offered by this job

Bonus incentives

Paid certifications

Tuition reimbursement

Comprehensive benefits

Career advancement

Shift differential

Job summary

Ensemble Health Partners in Toledo, OH is seeking a Patient Access Specialist for an onsite, part-time 3rd shift role at Mercy - St Anne Hospital. You will perform admitting duties, collect insurance information, and verify eligibility while delivering exceptional patient service.

The ideal candidate will have 1+ year of customer service experience, a high school diploma or GED, and pursue CRCR certification within 9 months. Training and certifications are company-paid.

Qualifications

• 1+ year of customer service experience.
• Willingness to adopt AI-driven process improvements.
• CRCR certification required within 9 months of hire (company-paid).

Responsibilities

• Admit patients and assign MRNs, verify insurance and demographics.
• Operate the telephone switchboard and route calls with professionalism.
• Perform pre-registration and collect patient financial information including Liabilities.
• Explain consent forms and distribute patient education materials.
• Verify eligibility and input benefits data to POS and billing systems.
• Screen medical necessity using ABN software and inform Medicare patients.

Skills

Customer service

Open to AI-driven improvements

Inquisitive mindset

Education

High School Diploma or GED

Tools

ABN software

Insurance verification system

Job description

Ensemble Health Partners in Toledo, OH is seeking a Patient Access Specialist for an onsite, part-time 3rd shift role at Mercy - St Anne Hospital. You will perform admitting duties, collect insurance information, and verify eligibility while delivering exceptional patient service.

The ideal candidate will have 1+ year of customer service experience, a high school diploma or GED, and pursue CRCR certification within 9 months. Training and certifications are company-paid.