Senior Onsite Patient Access Lead

Ensemble Health Partners; Ohio; Hybrid; USD 38,000 - 42,000; Full time

Benefits offered by this job

Bonus incentives

Tuition reimbursement

Company-paid certifications

Career advancement

Comprehensive benefits

Job summary

Ensemble Health Partners is seeking a Senior Patient Access Specialist at Mercy - St Elizabeth Youngstown Hospital in Youngstown, OH. You will handle patient admission activities, verify insurance, collect demographics, and support POS collections with a focus on accuracy and service quality.

The role requires 2–3 years in patient access, CHAA/CRCR certification, and knowledge of revenue cycle processes. This onsite role offers benefits and career growth opportunities.

Qualifications

• Certified Healthcare Access Associate (CHAA) or CRCR preferred.
• 2–3 years of experience in patient access or leadership role.
• Understanding of Revenue Cycle and patient insurance processes.
• Knowledge of medical terminology and CPT/procedure codes.

Responsibilities

• Perform admitting duties for all patients admitted for services.
• Verify eligibility, collect demographics, insurance info, and financial data.
• Explain consent forms and distribute patient education documents.
• Pre-register patient accounts and assist with point-of-service collections.
• Audit accounts and report metrics to Patient Access leadership.

Skills

MRN assignment

Insurance verification

Patient education

Customer service

Communication

Education

Associate degree

Tools

ABN software

Insurance system

Job description

Ensemble Health Partners is seeking a Senior Patient Access Specialist at Mercy - St Elizabeth Youngstown Hospital in Youngstown, OH. You will handle patient admission activities, verify insurance, collect demographics, and support POS collections with a focus on accuracy and service quality.

The role requires 2–3 years in patient access, CHAA/CRCR certification, and knowledge of revenue cycle processes. This onsite role offers benefits and career growth opportunities.