On-Site Patient Access Specialist | Growth & Certification

Jobtome; Lima (OH); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Bonus Incentives

Paid Certifications

Tuition Reimbursement

Comprehensive Benefits

Career Advancement

Job summary

Mercy - St Rita's Medical Center in Lima, OH is seeking an entry-level Patient Access Specialist to perform admitting duties for hospital services. The role requires on-site presence and entails POS collections, insurance verification, and patient education in a compassionate, compliant manner.

The position offers 1p-1a shifts, weekend/holiday rotation, and opportunities for tuition reimbursement, paid certifications, and career advancement.

Qualifications

• 1+ year of customer service experience.
• Willingness to learn and embrace AI-enabled process improvements.
• Must pass CRCR certification within 9 months of hire (company-paid).

Responsibilities

• Assigns MRNs and performs medical necessity/compliance checks.
• Collects insurance information and processes physician orders.
• Operates the telephone switchboard for calls.
• Provides compassionate, compliant patient interactions at POS.
• Audits accounts and maintains accurate forms for audits.
• Pre-registers patient accounts and collects demographics and financial info.
• Explains consent forms and distributes patient education documents.
• Verifies insurance eligibility and codes benefits to support billing.

Skills

Customer service

Inquisitive mindset

AI for process improvement

Education

High School Diploma/GED

Tools

ABN software

Job description

Mercy - St Rita's Medical Center in Lima, OH is seeking an entry-level Patient Access Specialist to perform admitting duties for hospital services. The role requires on-site presence and entails POS collections, insurance verification, and patient education in a compassionate, compliant manner.

The position offers 1p-1a shifts, weekend/holiday rotation, and opportunities for tuition reimbursement, paid certifications, and career advancement.