Entry-Level Onsite Patient Access Pro

Ensemble Health Partners; Wilmington (NC); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Bonus incentives

Tuition reimbursement

Comprehensive benefits

Career advancement

Job summary

Ensemble Health Partners is hiring a Patient Access Specialist to perform admitting duties for hospital services. You will verify insurance, collect demographics, and explain consent forms while delivering high-quality service.

Experience in customer service is preferred. This on-site role offers tuition reimbursement, comprehensive benefits, and opportunities for career advancement through company-paid certifications.

Qualifications

• 1+ year of customer service experience.
• Opportunity to learn and apply AI-enabled process improvements.
• CRCR certification to be obtained within 6 months (Company Paid).

Responsibilities

• Handle patient pre-registration and collect demographic and insurance data.
• Explain general consent forms and obtain signatures where required.
• Verify insurance eligibility and enter data to support POS and billing.
• Assist with point-of-service collections and payment plans as needed.
• Provide courteous, solution-oriented service to patients and colleagues.

Skills

Customer service

Curious mindset

Open to AI

Education

High School Diploma/GED

Tools

ABN software

Insurance verification system

Job description

Ensemble Health Partners is hiring a Patient Access Specialist to perform admitting duties for hospital services. You will verify insurance, collect demographics, and explain consent forms while delivering high-quality service.

Experience in customer service is preferred. This on-site role offers tuition reimbursement, comprehensive benefits, and opportunities for career advancement through company-paid certifications.