Onsite Parts & Customer Service Associate

Cummins Europe; Gainesville (GA); Hybrid; USD 32,000 - 48,000; Full time

Job summary

Cummins Inc. in the United States seeks an onsite Service Parts Associate to assist Distribution Business customers, technicians, and parts personnel in securing parts and supplies under supervision.

You will handle parts calls, greet customers, process transactions, and maintain stock levels, while supporting a shop and field service teams. forklift experience preferred and a commitment to safety and accuracy.

Qualifications

• Minimum education or experience equivalent as listed.
• Proficiency with Microsoft applications and reporting.
• Strong customer service and communication skills.

Responsibilities

• Assist customers, technicians, and parts personnel in locating required parts.
• Receive, handle, store, and dispatch parts; check for damage and invoice discrepancies.
• Process transactions and maintain accurate paperwork.
• Support stock levels, warehouse activities, and basic core processing.

Skills

Customer service

Microsoft Office

Communication

Education

High school diploma or equivalent

Tools

Forklift

Job description

Cummins Inc. in the United States seeks an onsite Service Parts Associate to assist Distribution Business customers, technicians, and parts personnel in securing parts and supplies under supervision.

You will handle parts calls, greet customers, process transactions, and maintain stock levels, while supporting a shop and field service teams. forklift experience preferred and a commitment to safety and accuracy.