Onsite Parts Specialist: Customer-Focused & Inventory Expert

Cummins; Duluth (MN); Hybrid; USD 49,000 - 73,000; Full time

Benefits offered by this job

401(k) Retirement Savings Plan

Cash Balance Pension Plan

Medical/Dental/Life Insurance

Health Savings Account

Domestic Partners Coverage

Full benefits package

Job summary

Cummins Inc. is seeking an onsite Service Parts Associate in Duluth, MN. You will handle arrival, storage, and dispatch of parts, assist customers at the counter, and process transactions while maintaining accurate paperwork and inventory.

The role requires strong customer service, basic forklift experience, and comfort with warehouse tasks. Relocation not specified; full-time, on-site position with benefits and competitive pay.

Qualifications

• Excellent customer service skills and the ability to communicate professionally.
• Proficiency with Microsoft applications, reporting and learning new systems.
• Ability to lift 50 pounds occasionally and wear PPE.
• Forklift experience preferred.
• Prior parts experience is preferred.

Responsibilities

• Receive, handle, store, and dispatch parts at the local branch, checking for damage and discrepancies.
• Assist walk-in customers and process transactions including cash, checks, and cards.
• Build relationships with customers and identify upsell opportunities for parts and services.
• Assist sourcing and locating parts using various systems and catalogs to procure efficiently.
• Manage stock levels, warehouse duties, and related inventory tasks as assigned.

Skills

Customer service

Microsoft applications

Report generation

Forklift operation

Parts experience

Education

High school diploma

Job description

Cummins Inc. is seeking an onsite Service Parts Associate in Duluth, MN. You will handle arrival, storage, and dispatch of parts, assist customers at the counter, and process transactions while maintaining accurate paperwork and inventory.

The role requires strong customer service, basic forklift experience, and comfort with warehouse tasks. Relocation not specified; full-time, on-site position with benefits and competitive pay.