Onsite Parking Operations Supervisor: Access & Safety Lead

The Chronicle Of Higher Education, Inc.; Richmond (VA); On-site; USD 45,000 - 55,000; Full time

Job summary

The Chronicle Of Higher Education, Inc. in Richmond, VA, is seeking a Parking Facility Operations Supervisor to join VCU Parking and Transportation Services.

This role leads the Parking & Transportation Operations Center, oversees a team of Facility Operations Controllers, and manages access to 14 parking garages and 83 entry/exit lanes. Responsibilities include monitoring cameras and PARCs equipment, assisting customers at gates, enforcing parking guidelines, and coordinating with Parking

Qualifications

• High school diploma or GED required.
• Excellent customer service and strong communication skills.
• Ability to adapt to changing situations on the job.
• Advanced computer and time management skills.
• Must be able to work a flexible schedule including evenings, weekends and holidays.
• Virginia driver’s license required.

Responsibilities

• Oversee operations of the Parking & Transportation Operations Center.
• Lead and train Facility Operations Controllers.
• Monitor camera systems and PARCs equipment for safety and access.
• Enforce parking guidelines and assist with gate access issues.
• Coordinate with Parking Operations Managers, VCU Police and security.
• Report counts and monitor operations to ensure accuracy and safety.

Skills

Customer service

Verbal communication

Written communication

Time management

Adaptability

Computer skills

Flexible schedule

Virginia driver’s license

Education

High school diploma / GED

Tools

T2 PARCs equipment

Job description

The Chronicle Of Higher Education, Inc. in Richmond, VA, is seeking a Parking Facility Operations Supervisor to join VCU Parking and Transportation Services.

This role leads the Parking & Transportation Operations Center, oversees a team of Facility Operations Controllers, and manages access to 14 parking garages and 83 entry/exit lanes. Responsibilities include monitoring cameras and PARCs equipment, assisting customers at gates, enforcing parking guidelines, and coordinating with Parking