Onsite Packaging Equipment Engineer

Packsize International; Phoenix (AZ); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical benefits

401(k) retirement plan

Paid Time Off

Health Savings Account (HSA/FSA)

Life insurance

Disability insurance

Job summary

Packsize is seeking a highly skilled Resident Service Engineer to install, maintain, and support Packsize equipment at a key customer site in Phoenix, AZ. This on-site role focuses on providing expert service, managing parts and inventory, and building strong customer relationships.You will troubleshoot complex issues, perform preventive maintenance, and train customer personnel. Travel may be required; safety and quality work in a fast-paced manufacturing environment are essential.

Qualifications

• Associate degree or vocational technical training strongly desired, Bachelor’s in related area preferred.
• Experience in parts/inventory management or related field.
• Excellent Customer Service skills and communication abilities.
• Ability to lift up to 50 lbs and perform physically demanding tasks.
• Travel to customer sites required; valid driver's license.

Responsibilities

• Install, maintain and support Packsize equipment at customer sites.
• Receive, verify and manage parts and inventory.
• Perform preventive maintenance and repairs on equipment.
• Train customer personnel on operation and safety.
• Analyze KPI data to identify performance issues and troubleshoot.

Skills

Parts and inventory management

Inventory management software

Customer service

Excel

Windows platforms

Mechanical skills

Troubleshooting

Physical lifting up to 50 lbs

Education

Associate degree or vocational technical training

Bachelor’s degree in related area

Tools

Inventory management software

Excel

Windows

Job description

Packsize is seeking a highly skilled Resident Service Engineer to install, maintain, and support Packsize equipment at a key customer site in Phoenix, AZ. This on-site role focuses on providing expert service, managing parts and inventory, and building strong customer relationships.You will troubleshoot complex issues, perform preventive maintenance, and train customer personnel. Travel may be required; safety and quality work in a fast-paced manufacturing environment are essential.