Onsite Ops Training Specialist: Elevate Skills & Performance

Ingram Micro Services LLC (IMSVC); United States; Sur place; USD 66 000 - 106 000; Plein temps

Résumé du poste

Ingram Micro is seeking a Training Program Specialist to design, deliver, manage, and continuously improve training programs across warehouse and distribution operations. You will partner with operations leadership to ensure employees have the knowledge, skills, and resources needed to perform at their best.

This role focuses on standardizing training processes, mentoring trainers, and building a culture of continuous learning and development.

Qualifications

• Requires at least 3 years of experience in training or related field.
• Experience designing and delivering instructor-led, virtual, and hands-on training.
• Experience creating SOPs and standardized training processes.
• Strong organizational and project management skills.
• Proficiency with MS Office; familiarity with LMS is a plus.

Responsabilités

• Develop and improve training programs for operations teams.
• Design standardized training processes, materials, and work instructions.
• Conduct needs assessments with operations leaders to identify skill gaps.
• Maintain training records, certifications, attendance, and compliance documentation.
• Evaluate training effectiveness via assessments, observations, feedback, and performance metrics.
• Coach and mentor trainers; support capability development.
• Use instructor-led, online, and hands-on learning methods.
• Align programs with operational standards and business goals.
• Monitor program performance and drive engagement.
• Serve as subject matter expert on training standards.

Connaissances

Training design

Facilitation

Program management

SOP creation

LMS familiarity

Formation

High school diploma or GED

Post-secondary education preferred

Outils

PowerPoint

Excel

Teams

LMS

Description du poste

Ingram Micro is seeking a Training Program Specialist to design, deliver, manage, and continuously improve training programs across warehouse and distribution operations. You will partner with operations leadership to ensure employees have the knowledge, skills, and resources needed to perform at their best.

This role focuses on standardizing training processes, mentoring trainers, and building a culture of continuous learning and development.