Onsite Operations Trainer & Curriculum Developer

Medica Services Company LLC; Minnetonka (MN); On-site; USD 51,000 - 76,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Holidays

Volunteer time off

401K contributions

Caregiver services

Job summary

Medica is seeking an Operations Trainer to deliver technical and system training for the operations organization across multiple locations. The role includes evaluating training needs, developing curricula, and conducting assessments to improve knowledge gaps that affect team performance.

Ideal candidates have a Bachelor's degree and 3+ years of experience, with strong communication, independence, and teamwork. The job is on-site with some flexibility and a competitive total rewards package.

Qualifications

• Bachelor's degree or equivalent experience in related field.
• 3+ years of relevant working experience.

Responsibilities

• Deliver and oversee technical, systems, and industry-specific training for the operations team.
• Conduct training needs assessments and develop curricula for instructor-led or e-learning formats.
• Perform level three (behavior change) assessments and report results to stakeholders.

Skills

Training experience

Virtual training

Independent work

Teamwork

Communication

Adaptability

MS Office

Education

Bachelor's degree

Tools

MS Office

Job description

Medica is seeking an Operations Trainer to deliver technical and system training for the operations organization across multiple locations. The role includes evaluating training needs, developing curricula, and conducting assessments to improve knowledge gaps that affect team performance.

Ideal candidates have a Bachelor's degree and 3+ years of experience, with strong communication, independence, and teamwork. The job is on-site with some flexibility and a competitive total rewards package.