Onsite Operations Supervisor Trainee

TEK Systems; Cherry Hill (AR); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Paid time off

Job summary

TEKsystems is seeking a Contract to Hire Operations Supervisor to lead the New Jersey operations center in Cherry Hill, ensuring proper staffing and compliance with regulatory requirements. You will oversee escalation management and staff development for the shift you lead.

The role emphasizes training, performance monitoring, and timely reporting to leadership, with responsibilities for paperwork requested by partners, auditors and the corporate office.

Qualifications

• B.S. degree preferred.
• Some experience with configurations of consoles, routers, port servers, switches and printers.
• Some travel may be required.

Responsibilities

• Lead the New Jersey operations shift, ensuring staffing to meet regulatory requirements.
• Serve as point of contact for escalations during the assigned shift, following escalation protocols.
• Train and develop staff at the New Jersey Office for the shift led.
• Ensure staff performance by communicating job expectations, monitoring and appraising results.
• Prepare incident reports and other paperwork for partners, auditors, and the corporate office.

Skills

Computer skills

Troubleshooting

Document management

Microsoft Office

Education

B.S. Degree

Job description

TEKsystems is seeking a Contract to Hire Operations Supervisor to lead the New Jersey operations center in Cherry Hill, ensuring proper staffing and compliance with regulatory requirements. You will oversee escalation management and staff development for the shift you lead.

The role emphasizes training, performance monitoring, and timely reporting to leadership, with responsibilities for paperwork requested by partners, auditors and the corporate office.